Guest Experience Host - Bali

Savaya Group; Kuta; On-site; IDR 110,208,000 - 165,312,000; Part time

Job summary

Savaya Group in Bali is seeking a Welcome Host to be the first point of contact for guests at our venues, restaurants, events, and experiences. You will warmly welcome guests, assist with arrivals and departures, provide information, and collaborate with multiple teams to ensure a smooth guest journey.

This casual daily worker role offers exposure to international hospitality operations, opportunities to develop guest relations, and a dynamic environment in Bali.

Qualifications

• Interest in hospitality, guest experience, and customer service.
• Ability to welcome guests and handle inquiries with discretion.
• Strong communication and teamwork skills.
• Comfortable standing for extended periods and working in a fast-paced venue.

Responsibilities

• Greet guests and create a warm first impression.
• Assist with arrivals, check-in, seating, queues, and departures.
• Provide information about venues, menus, events, and bookings.
• Coordinate with Guest Experience, Reservations, Service, Operations, Events, and Management teams.
• Handle guest requests, special occasions, VIP arrivals, and accessibility needs.
• Support maintaining a clean, organized arrival area and adhere to venue procedures.

Skills

Hospitality mindset

Guest service

Communication

English language

Job description

Savaya Group in Bali is seeking a Welcome Host to be the first point of contact for guests at our venues, restaurants, events, and experiences. You will warmly welcome guests, assist with arrivals and departures, provide information, and collaborate with multiple teams to ensure a smooth guest journey.

This casual daily worker role offers exposure to international hospitality operations, opportunities to develop guest relations, and a dynamic environment in Bali.