Guest Experience Host

Chontea & Co.; Provinsi Bali; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

ChonTea & Co. in Bali seeks a friendly Host/Greeter to welcome guests, manage seating flow, and provide accurate wait times. You will coordinate with waitstaff and kitchen to ensure smooth service and a positive first impression.

The role emphasizes excellent communication, a professional attitude, and the ability to stay on your feet during long shifts, with relocation preferred for candidates from outside the area.

Qualifications

• Self-motivated with an outgoing personality and excellent communication skills.
• Friendly and professional attitude.
• Able to reliably commute or relocate before starting.
• Good physical condition to walk and stand for a full shift.

Responsibilities

• Provide accurate wait times and keep guests informed about estimated wait times and managing expectations.
• Greet customers upon departure and guide guests to their tables in a timely and friendly manner.
• Maintain positive guest and colleague interactions and build good working relationships.
• Work closely with waitstaff, kitchen, and management to ensure smooth flow of service.
• Upsell merchandise products.
• Manage guest reservations and provide wait times when necessary.

Skills

Outgoing personality

Guest service

Communication skills

Reliability

Mobility/Physical stamina

Job description

ChonTea & Co. in Bali seeks a friendly Host/Greeter to welcome guests, manage seating flow, and provide accurate wait times. You will coordinate with waitstaff and kitchen to ensure smooth service and a positive first impression.

The role emphasizes excellent communication, a professional attitude, and the ability to stay on your feet during long shifts, with relocation preferred for candidates from outside the area.