Guest Experience Concierge

The Luxury Collection; Komodo; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

The Luxury Collection in Labuan Bajo, East Nusa Tenggara, Indonesia, is seeking a Guest Experience Expert. You will perform a hands-on, guest-focused role, guiding guests through their stay, handling requests, and supporting smooth check-in/check-out procedures.

Our Guest Experience Experts stay active, address operational needs, complete reports, and share highlights of the local area to create memorable experiences for guests at our property.

Qualifications

• High school diploma or GED equivalent required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in/check-out and requests to ensure a smooth stay.
• Respond to guest needs, process operational requests, and contribute to timely reporting.
• Share recommendations about local area and experiences to enhance guest satisfaction.

Education

High school diploma or GED equivalent

Job description

The Luxury Collection in Labuan Bajo, East Nusa Tenggara, Indonesia, is seeking a Guest Experience Expert. You will perform a hands-on, guest-focused role, guiding guests through their stay, handling requests, and supporting smooth check-in/check-out procedures.

Our Guest Experience Experts stay active, address operational needs, complete reports, and share highlights of the local area to create memorable experiences for guests at our property.