Guest Experience Specialist - Create Memorable Stays

The Luxury Collection; Komodo; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

The Luxury Collection in Labuan Bajo, East Nusa Tenggara, Indonesia, seeks a Guest Experience Expert to deliver a memorable stay. You will engage guests, handle requests, and guide them through local highlights, while maintaining high standards of service and professionalism.

As a Non-Management, Full Time position, you will be on your feet, assisting throughout guest interactions and ensuring smooth operations during check-in, stay, and check-out, while upholding safety and confidentiality

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in and check-out processes and deliver a smooth, memorable service.
• Address guest requests, provide local area highlights, and complete required reports.
• Maintain professional appearance and adhere to company policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Labuan Bajo, East Nusa Tenggara, Indonesia, seeks a Guest Experience Expert to deliver a memorable stay. You will engage guests, handle requests, and guide them through local highlights, while maintaining high standards of service and professionalism.

As a Non-Management, Full Time position, you will be on your feet, assisting throughout guest interactions and ensuring smooth operations during check-in, stay, and check-out, while upholding safety and confidentiality