Guest Experience Agent — Warm Welcome & Smooth Stays

Hyatt Regency Dfw; Provinsi Bali; On-site; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Employee discounts

Training opportunities

Job summary

Hyatt Hotels Corporation in Bali invites applicants for a Front Desk Agent to warmly welcome guests and assist with inquiries during their stay.

The role includes smooth check-in/check-out, accurate billing, and anticipating guest needs to ensure a memorable visit. A Diploma in Hospitality Management or similar and prior reception/guest service experience are required, with a friendly, well-groomed demeanor.

Qualifications

• Diploma in Hospitality Management or similar is required.
• Experience in Reception or in a guest service type of role.
• Well-groomed, friendly and with a warm personality.

Responsibilities

• Warmly welcome guests to the hotel and assist with queries during their stay.
• Provide efficient and smooth check-in and check-out and ensure billing is complete and accurate.
• Anticipate guests' needs to help ensure a memorable stay.

Education

Diploma in Hospitality Management or similar

Job description

Hyatt Hotels Corporation in Bali invites applicants for a Front Desk Agent to warmly welcome guests and assist with inquiries during their stay.

The role includes smooth check-in/check-out, accurate billing, and anticipating guest needs to ensure a memorable visit. A Diploma in Hospitality Management or similar and prior reception/guest service experience are required, with a friendly, well-groomed demeanor.