Front Office & Guest Relations Associate

Cove Living Pte Ltd; Provinsi Bali; On-site; IDR 446,400 - 669,600; Full time

Job summary

A leading co-living company in Bali is looking for a Front Office staff member to warmly welcome guests and assist with the check-in and check-out process. The ideal candidate should have experience in front office roles, excellent communication skills, and a pleasant appearance. Responsibilities include ensuring quality service, managing guest requests, and maintaining the cleanliness of the front area. Knowledge of English is essential, and having a driver's license is an added advantage.

Qualifications

• Previous experience working as a front office/receptionist.
• Proficient in English and possess good communication skills.
• Pleasant appearance and detail-oriented.

Responsibilities

• Welcoming guests warmly and assisting with check-in/check-out.
• Ensuring timely and accurate service to guests.
• Handling complaints and fulfilling guest requests.
• Facilitating communication between guests and departments.

Skills

Guest relations

Problem-solving

Communication skills

Computer proficiency

Job description

A leading co-living company in Bali is looking for a Front Office staff member to warmly welcome guests and assist with the check-in and check-out process. The ideal candidate should have experience in front office roles, excellent communication skills, and a pleasant appearance. Responsibilities include ensuring quality service, managing guest requests, and maintaining the cleanliness of the front area. Knowledge of English is essential, and having a driver's license is an added advantage.