Global Desk Sales Leader, Reefer & Breakbulk

CMA CGM; Bangkok; On-site; IDR 646,204,000 - 861,605,000; Full time

Job summary

CMA CGM Thailand is seeking a Special Desk Sales Manager to lead the sales strategy and execution for Reefer, OOG and Breakbulk segments. Build a profitable cargo portfolio and drive revenue growth while coordinating with Trade, Pricing, Operations, and Finance teams.

You will lead a sales team, develop account plans, manage a strategic customer portfolio, and ensure strong customer coverage and accurate NOVA records. English proficiency and leadership skills are essential.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain, Maritime Studies or related field.
• Minimum 7 years of relevant commercial or shipping experience, including at least 3 years in people-management or sales-leadership.
• Experience managing customer portfolios, commercial negotiations and sales performance.
• Strong knowledge of liner shipping, freight forwarding or international logistics.
• Working knowledge of Reefer and special cargo including OOG/BB requirements.
• Strong commercial acumen in pricing, contribution management, negotiation, tender management and credit follow-up.
• Ability to analyze market and performance data and forecast.
• Good command of spoken and written English, with strong presentation and stakeholder-management skills.
• Proficiency in Microsoft Office and CRM/reporting systems; disciplined use of NOVA or equivalent tools.

Responsibilities

• Define and execute the Special Desk sales plan for Reefer, OOG and BB segments, aligned with agency and regional priorities.
• Identify target commodities, trade opportunities, customers and prospects; build a qualified pipeline and convert opportunities into profitable business.
• Develop account plans for strategic customers and maintain effective coverage through customer visits, opportunity reviews and accurate NOVA records.
• Promote maritime and non-maritime solutions, including value-added, intermodal, digital and logistics services, based on customer needs.
• Lead or coordinate commercial proposals, quotations and tenders within approved pricing and contribution guidelines.
• Validate customer requirements, special equipment needs, operational feasibility and implementation responsibilities before commitment.
• Act as the commercial focal point and coordinate with Trade, Pricing, Operations, Customer Care, Documentation, Finance and Equipment teams.
• Lead the Outside Sales and Inside Sales team by setting clear objectives, customer coverage and working principles.
• Coach team members, review performance and development needs, and build team capability and succession readiness.
• Monitor and report volume, revenue, contribution, pipeline, conversion, customer activity and receivables against plan.

Skills

Sales leadership

Strategic planning

Pricing & negotiations

CRM / NOVA

Stakeholder management

English proficiency

Education

Bachelor's degree in Business Administration

Tools

NOVA CRM

Microsoft Office

Job description

CMA CGM Thailand is seeking a Special Desk Sales Manager to lead the sales strategy and execution for Reefer, OOG and Breakbulk segments. Build a profitable cargo portfolio and drive revenue growth while coordinating with Trade, Pricing, Operations, and Finance teams.

You will lead a sales team, develop account plans, manage a strategic customer portfolio, and ensure strong customer coverage and accurate NOVA records. English proficiency and leadership skills are essential.