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People Profilers Pte Ltd is seeking a Business Development professional to grow the freight forwarding business in Indonesia. You will act as the primary liaison between customers and the company, identifying opportunities and presenting solutions aligned with client needs.
Responsibilities include visiting customers, preparing proposals, negotiating rates, maintaining relationships, and collaborating with management on forecasting, planning, and pipeline development, while leveraging CRM to
This role is accountable and fully responsible to grow the business in accordance to company objectives (i.e. revenue, profitability, product growth initiatives). Act as key point of contact between the company and customers: answering queries, offering advice and introducing new products.
Key responsibilities
Establish and develop potential business opportunities through customer visit, fostering customer relationship, and offering new business trade lane
Prepare and present company proposal, submit quotation, and also negotiating rate with pricing
Maintain existing customer relationships, and contacts to ensure customer satisfaction in our services
Collaborate with manager to ensure alignment with company strategies in forecasting, business planning, and pipeline development
Responsible for all incoming queries and provide solution to the service delivery related issues
Operative use of company implemented sales tools and processes, e.g update report in CRM (Sales call log, Customer Profile)
About you
Diploma or Bachelor's degree in Business Administration, Management, Logistics, Transportation, Supply Chain Management or related field
Minimum 2 years similar experience in the Ocean / Air freight industries
Knowledgeable in commercial and operational roles in freight management/NVOCC business (Product/Commercial Business Development/Tender Management) will be an added advantage
Good analytical skills & negotiation experience
Proficiency in Microsoft Office