General Manager F&B – Premium Dining

Pengiklan Anonim; Jakarta Pusat; On-site; IDR 1,800,000,000 - 3,200,000,000; Full time

Job summary

Pengiklan Anonim is seeking an accomplished hospitality leader to drive performance across multiple restaurant concepts, including Italian fine dining. You will shape business strategy, manage large teams, and ensure premium guest experiences in Jakarta, Bali, and other locations.

The ideal candidate will bring a minimum of 10 years in F&B or senior multi-unit leadership, strong financial acumen, and fluency in English.

Qualifications

• Bachelor's degree in any discipline; preferably in Hospitality, Food & Beverage Management, Business Administration, Management, or Economics.
• Minimum of 10 years of experience in F&B or restaurant industry, preferably in senior management or multi-unit leadership roles.
• Proven experience managing multiple restaurant outlets across different locations and concepts, including Italian fine dining, upscale dining, or premium hospitality establishments.
• Strong understanding of fine dining operations, premium guest service, menu development, wine and beverage programs, and high-end hospitality standards.
• Solid expertise in financial management, P&L accountability, budgeting, cost control, purchasing, inventory management, and revenue optimization.
• Demonstrated ability to lead, motivate, and develop large teams while maintaining consistent standards across multiple outlets.
• Strong strategic thinking, commercial acumen, communication, and decision-making skills.
• Proficiency in English is preferred; excellent interpersonal and stakeholder management skills are essential.
• Customer-centric, sales-driven, and results-oriented, with a passion for delivering exceptional dining experiences and sustainable business growth.

Responsibilities

• Develop and execute strategic business plans aligned with the company's vision, mission, and growth objectives across multiple restaurant concepts, including Italian fine dining.
• Lead and oversee daily operations across multiple restaurant outlets and locations, ensuring operational excellence, brand consistency, and seamless execution of each restaurant's unique concept and service standards.
• Develop and manage budgets, sales targets, and profitability plans. Drive revenue growth, optimize food and beverage costs, control operating expenses, and ensure efficient purchasing and inventory management.
• Oversee Italian fine dining operations, ensuring excellence in authentic Italian cuisine, menu presentation, wine and beverage programs, table service, guest relations, and overall dining experiences in line with premium hospitality standards.
• Develop and implement marketing campaigns, promotional initiatives, and revenue-generating strategies to strengthen brand positioning, attract target customers, increase guest loyalty, and maximize sales performance.
• Maintain exceptional food quality, consistency, presentation, and service standards across all restaurant concepts, with particular attention to personalized service and elevated guest experience.
• Lead, mentor, and develop restaurant managers and operational teams across multiple locations. Foster a high-performance culture through effective workforce planning, training, performance management, and leadership development.
• Ensure all restaurant units comply with applicable laws, regulations, and industry standards, including food safety, hygiene, occupational safety, labor regulations, and operational SOPs.
• Monitor and analyze key performance indicators, including revenue, profitability, food and beverage costs, labor costs, customer satisfaction, and operational productivity, to identify opportunities for continuous improvement.

Skills

Multi-unit leadership

Operational excellence

Strategic thinking

People leadership

Financial management

Food & beverage knowledge

Wine & beverage programs

Business strategy

Commercial acumen

English proficiency

Education

Bachelor's degree (Hospitality/Business)

Job description

A dynamic and commercially driven hospitality leader with a passion for restaurant excellence and premium dining experiences. The ideal candidate combines strong multi-unit operational expertise with a deep appreciation for Italian fine dining, exceptional food and wine culture, refined service standards, and luxury guest experiences.

With a hands-on leadership approach and a strong business mindset, this individual will drive operational excellence, elevate brand positioning, develop high-performing teams, and deliver sustainable revenue growth and profitability across the company's restaurant portfolio.

Key Responsibilities

Business Strategy & Growth

Develop and execute strategic business plans aligned with the company's vision, mission, and growth objectives across multiple restaurant concepts, including Italian fine dining.

Multi-Unit Operations Management

Lead and oversee daily operations across multiple restaurant outlets and locations, ensuring operational excellence, brand consistency, and seamless execution of each restaurant's unique concept and service standards.

Financial Performance & Cost Control

Develop and manage budgets, sales targets, and profitability plans. Drive revenue growth, optimize food and beverage costs, control operating expenses, and ensure efficient purchasing and inventory management.

Italian Fine Dining Excellence

Oversee Italian fine dining operations, ensuring excellence in authentic Italian cuisine, menu presentation, wine and beverage programs, table service, guest relations, and overall dining experiences in line with premium hospitality standards.

Commercial Strategy & Marketing

Develop and implement marketing campaigns, promotional initiatives, and revenue-generating strategies to strengthen brand positioning, attract target customers, increase guest loyalty, and maximize sales performance.

Product Quality & Customer Experience

Maintain exceptional food quality, consistency, presentation, and service standards across all restaurant concepts, with particular attention to the personalized service, attention to detail, and elevated guest experience expected in fine dining.

People Leadership & Talent Development

Lead, mentor, and develop restaurant managers and operational teams across multiple locations. Foster a high-performance culture through effective workforce planning, training, performance management, and leadership development.

Operational Excellence & Compliance

Ensure all restaurant units comply with applicable laws, regulations, and industry standards, including food safety, hygiene, occupational safety, labor regulations, and operational SOPs.

Performance Monitoring & Continuous Improvement

Monitor and analyze key performance indicators, including revenue, profitability, food and beverage costs, labor costs, customer satisfaction, and operational productivity, to identify opportunities for continuous improvement.

Qualifications & Requirements

Bachelor's degree in any discipline; preferably in Hospitality, Food & Beverage Management, Business Administration, Management, or Economics.

Minimum of 10 years of experience in the F&B or restaurant industry, preferably in senior management or multi-unit leadership roles.

Proven experience managing multiple restaurant outlets across different locations and concepts, including Italian fine dining, upscale dining, or premium hospitality establishments.

Strong understanding of fine dining operations, premium guest service, menu development, wine and beverage programs, and high-end hospitality standards.

Solid expertise in financial management, P&L accountability, budgeting, cost control, purchasing, inventory management, and revenue optimization.

Demonstrated ability to lead, motivate, and develop large teams while maintaining consistent standards across multiple outlets.

Strong strategic thinking, commercial acumen, communication, and decision-making skills.

Proficiency in English is preferred; excellent interpersonal and stakeholder management skills are essential.

Customer-centric, sales-driven, and results-oriented, with a passion for delivering exceptional dining experiences and sustainable business growth.

Willing to be placed according to the company's operational needs, both in Jakarta, Bali, and other locations.