GM FnB Restaurant ( Wajib dari Restauran Multi Outlet )

Pengiklan Anonim; Jakarta Utara; Presencial; IDR 600.000.000 - 900.000.000; Jornada completa

Descripción de la vacante

Pengiklan Anonim in Jakarta Raya is seeking an experienced General Manager for Food and Beverage Restaurant Operations to lead multi-outlet restaurant operations in Jakarta. This full-time role requires a proven track record in managing multiple locations, ensuring top quality, profitability, and guest satisfaction.

You will oversee day-to-day operations, drive strategic plans, manage budgets, recruit and develop management teams, ensure food safety compliance, and coordinate with marketing to

Formación

• Minimum 5+ years in a General Manager or senior management role within multi-outlet restaurant operations (not hotels).
• Proven track record of managing multiple restaurant locations simultaneously.
• Strong understanding of food and beverage operations including kitchen and front-of-house.
• Excellent financial acumen with ability to manage budgets and improve profitability.
• Outstanding leadership and people management skills.

Responsabilidades

• Oversee day-to-day operations across all restaurant outlets, ensuring adherence to company standards.
• Develop and implement strategic plans to improve profitability, efficiency, and customer satisfaction.
• Manage budgets, monitor financial performance, and identify cost-saving opportunities.
• Recruit, train, and develop management and staff across locations.
• Ensure compliance with food safety regulations and health codes.
• Monitor service quality, dining experience, and customer satisfaction metrics.
• Oversee menu development, pricing strategies, and promotions.
• Manage supplier relationships and inventory to optimize cost and quality.
• Lead performance reviews and foster continuous improvement and accountability.
• Coordinate with marketing and sales teams to drive customer acquisition and retention.
• Report on operational and financial performance to senior management.

Conocimientos

multi-outlet operations

leadership

financial acumen

communication

staff development

recruitment

compliance

Herramientas

Restaurant management systems

Microsoft Office

Descripción del empleo

About the role

We are seeking an experienced General Manager for Food and Beverage Restaurant Operations to join our team in Jakarta Raya. This is a full-time position that requires a proven background managing multi-outlet restaurant operations. As General Manager, you will be responsible for overseeing all aspects of our restaurant business, ensuring consistent quality, profitability, and customer satisfaction across all locations. This is a strategic leadership role that will have a significant impact on the overall success and growth of our food and beverage division.

Key responsibilities

• Oversee day-to-day operations across all restaurant outlets, ensuring adherence to company standards and procedures
• Develop and implement strategic plans to improve profitability, efficiency, and customer satisfaction
• Manage budgets, monitor financial performance, and identify cost-saving opportunities without compromising quality
• Recruit, train, and develop management and staff teams across all locations
• Ensure compliance with food safety regulations, health codes, and all relevant legislation
• Monitor and maintain service quality standards, dining experience, and customer satisfaction metrics
• Oversee menu development, pricing strategies, and promotional activities
• Manage supplier relationships and inventory control to optimize cost and quality
• Lead performance reviews and foster a culture of continuous improvement and accountability
• Coordinate with marketing and sales teams to drive customer acquisition and retention
• Report on operational and financial performance to senior management

What we're looking for

• Minimum 5+ years' experience in a General Manager or senior management role within multi-outlet restaurant operations ( MANDATORY EX RESTAURANT NOT HOTEL )
• Proven track record of successfully managing multiple restaurant locations simultaneously
• Strong understanding of food and beverage operations, including kitchen management, front-of-house operations, and inventory control
• Excellent financial acumen with demonstrated ability to manage budgets and improve profitability
• Outstanding leadership and people management skills, with the ability to inspire and motivate teams
• Knowledge of food safety standards, health regulations, and compliance requirements in Indonesia
• Strong communication and interpersonal skills, with the ability to work effectively at all organisational levels
• Problem-solving capabilities and ability to adapt to a fast-paced, dynamic environment
• Experience in staff recruitment, training, and performance management
• Proficiency in restaurant management systems and Microsoft Office applications
• Preferably bilingual (Indonesian and English)