General Manager (Jakarta)

Peoplyee; Jakarta Pusat; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

Peoplyee in Jakarta is seeking a Senior F&B/Restaurant Operations Leader to oversee all outlet activities, ensure smooth daily operations, high service quality, SOP compliance, and exceptional customer satisfaction.

You will develop and implement business and brand strategies to achieve sales, profitability, and growth targets, monitor outlet P&L, costs, and efficiency, and lead teams through workforce planning, training, coaching, and performance management to drive brand development and new

Qualifications

• Bachelor's degree in Business Management, Hospitality, Marketing, or related field.
• 8+ years in food and beverage or related industries with 3–4 years in a managerial role.
• Experience in multi-outlet operations and P&L management.
• Proven experience in brand management, marketing, sales growth, and business development.
• Strong leadership, business acumen, analytical, communication, and problem-solving skills.

Responsibilities

• Lead and oversee all outlet operations to ensure smooth daily activities, high service quality, compliance with standard operating procedures, and customer satisfaction.
• Develop and implement business and brand strategies to achieve sales, profitability, and growth targets.
• Monitor outlet performance and profit and loss, including sales, food costs, labor costs, and operational expenses.
• Lead, manage, and develop outlet and operational teams through workforce planning, training, coaching, and performance management.
• Drive brand development and business expansion through marketing initiatives, new product development, promotional programs, market analysis, and new outlet openings.

Skills

Leadership

Analytical thinking

Communication

Problem-solving

Brand management

Marketing

Education

Bachelor's degree in Business Management, Hospitality, Marketing, or related field

Job description

Job Information

Job ID

56953

F&B/Restaurant

Work Location

Jakarta

Business Level

Other Languages

None

Jobs Description

• Lead and oversee all outlet operations to ensure smooth daily activities, high service quality, compliance with standard operating procedures, and customer satisfaction.


• Develop and implement business and brand strategies to achieve sales, profitability, and growth targets.


• Monitor outlet performance and profit and loss, including sales, food costs, labor costs, and operational expenses.


• Lead, manage, and develop outlet and operational teams through workforce planning, training, coaching, and performance management.


• Drive brand development and business expansion through marketing initiatives, new product development, promotional programs, market analysis, and new outlet openings.

Jobs Requirements

• Education: Bachelor's degree in Business Management, Hospitality, Marketing, or a related field.


• Experience: Minimum 8 years of experience in food and beverage, restaurant, café, retail, or related industries, including at least 3–4 years in a managerial or senior management position.


• Strong experience in multi-outlet operations, profit and loss management, cost control, and key performance indicator management.


• Proven experience in brand management, marketing, sales growth, and business development.


• Strong leadership, business acumen, analytical, communication, and problem-solving skills.