[Full-time] Academic Operations - Nusa Tenggara

Ruangguru for Business; Nusa Tenggara Timur; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Ruangguru for Business is seeking an Academic Coordinator to ensure consistent quality across all branches in the territory and to support the operational rollout of K12 programs. You will oversee branch teams, ensure teacher fulfilment for scheduled classes, and coach staff to improve performance.

You will liaise between HQ and regional teams to align program implementation and drive learning quality. The role requires collaboration with Student Advisors, MT Coaches, and Admin staff, plus

Qualifications

• Bachelor’s degree in Education or related field.
• 2–3 years of experience in academic coordination or education operations in K12.
• Experience managing programs across multiple classes or branches.
• Strong understanding of K12 program management and quality assurance.
• Ability to coordinate cross-functional teams and stakeholders.
• Excellent communication and stakeholder management skills.
• Willingness to travel within the territory.

Responsibilities

• Ensure consistent academic quality and learning standards across all branches in the territory.
• Oversee operational implementation of K12 programs.
• Monitor and manage performance of branch teams.
• Ensure teacher fulfilment to support scheduled classes.
• Act as liaison between HQ academic team and regional team.
• Provide guidance, coaching, and performance feedback.
• Monitor branch performance and propose improvements.

Skills

Cross-functional leadership

Stakeholder management

Team coaching

Analytical thinking

Time management

Travel willingness

Education

Bachelor’s degree in Education

Related field

Job description

• Ensure consistent academic quality and learning standards across all branches in the territory
• Oversee and support the operational implementation of K12 programs
• Monitor and manage the performance of branch teams, including Student Advisors, MT Coaches, and Admin staff
• Ensure teacher fulfilment to support scheduled classes and maintain continuity of learning
• Act as a key liaison between the Headquarter’s academic team and the regional team to ensure alignment in program implementation
• Provide guidance, coaching, and performance feedback to improve team effectiveness
• Monitor branch performance and provide recommendations to improve academic quality and operational efficiency

Job Descriptions

• Ensure consistent academic quality and learning standards across all branches in the territory
• Oversee and support the operational implementation of K12 programs
• Monitor and manage the performance of branch teams, including Student Advisors, MT Coaches, and Admin staff
• Ensure teacher fulfilment to support scheduled classes and maintain continuity of learning
• Act as a key liaison between the Headquarter’s academic team and the regional team to ensure alignment in program implementation
• Provide guidance, coaching, and performance feedback to improve team effectiveness
• Monitor branch performance and provide recommendations to improve academic quality and operational efficiency

Job Requirements

• Bachelor’s degree in Education, Mathematics, Physics, Chemistry or a related field
• Minimum 2–3 years of experience in academic coordination, education operations, or a similar role within the K12 education sector
• Experience in managing academic programs and operational processes across multiple classes or branches is preferred
• Strong understanding of K12 academic program management and learning quality assurance
• Ability to coordinate and supervise cross-functional teams, including Student Advisors, MT Coaches, and Admin staff
• Strong communication and stakeholder management skills, with the ability to bridge central academic teams and regional operations
• Good analytical and problem-solving skills to identify operational or academic issues and propose effective solutionsStrong organizational and time management skills, with the ability to manage multiple priorities
• Experience working in education institutions, tutoring centers, or edtech environments
• Experience in team coaching, performance monitoring, or operational improvement initiatives
• Willingness to travel within the assigned territory when required