Master Teacher – English & Student Success Coach

Ruangguru; Makassar; Hybrid; IDR 18,000,000 - 36,000,000; Full time

Job summary

Ruangguru in Makassar is seeking an Academic Advisor for international students to guide them through orientation, course selection, and degree progress. The role blends on-campus engagement with remote advising to support a diverse student community.

You will coordinate with international student services, admissions, and academic departments to ensure a cohesive support system and help students navigate university policies and resources.

Qualifications

• Bachelor's degree in Education, Counseling, International Relations, or a related field; Master’s preferred.
• At least 3 years of experience in academic advising or related roles, preferably with international student populations.
• Strong knowledge of academic advising principles and best practices.
• Excellent interpersonal and cross-cultural communication skills.
• Ability to work with diverse student populations and demonstrate cultural sensitivity.
• Experience with student information systems and advising software.
• Strong organizational skills and attention to detail.
• Experience in a hybrid work environment.

Responsibilities

• Provide comprehensive academic advising to international students regarding course selection, degree requirements, and academic planning.
• Explain university policies, procedures, and academic expectations to international students.
• Monitor academic progress and intervene proactively when necessary.
• Connect students with campus resources, such as tutoring services, counseling, and career services.
• Develop and deliver orientation sessions and workshops tailored to international students.
• Advise students on academic policies related to probation, disqualification, and readmission.
• Maintain accurate and confidential student records.
• Collaborate with international student services, admissions, and academic departments to ensure a cohesive support system.
• Stay informed about immigration regulations and their impact on student status.

Skills

Interpersonal skills

Cross-cultural communication

Advising software proficiency

Education

Bachelor's degree in Education, Counseling, International Relations, or related field

Master's degree preferred

Tools

Student information systems

Advising software

Job description

Academic Advisor (International Students)

About the Role

Our client, a prestigious university with a vibrant international student community in **Makassar**, is seeking a dedicated and empathetic Academic Advisor specializing in supporting international students. This role is crucial in guiding international students through their academic journey, from orientation to graduation. You will provide personalized academic advising, assist with course selection, monitor academic progress, and help students navigate university policies and resources. The ideal candidate will possess a strong understanding of the challenges faced by international students and a passion for fostering their academic success and personal growth. This hybrid position involves on-campus engagement at our **Makassar** campus and remote advising sessions, offering a flexible work arrangement. Join a supportive team committed to creating an inclusive and successful experience for students from around the world.

Key Responsibilities

• Provide comprehensive academic advising to international students regarding course selection, degree requirements, and academic planning.
• Assist international students in understanding university policies, procedures, and academic expectations.
• Monitor the academic progress of international students and intervene proactively when necessary.
• Connect students with relevant campus resources, such as tutoring services, counseling, and career services.
• Develop and deliver orientation sessions and workshops tailored to the needs of international students.
• Advise students on academic policies related to probation, disqualification, and readmission.
• Maintain accurate and confidential student records.
• Collaborate with international student services, admissions, and academic departments to ensure a cohesive support system.
• Stay informed about immigration regulations and their impact on student status (though primary responsibility lies with international student services).

Requirements

• Bachelor's degree in Education, Counseling, International Relations, or a related field. A Master's degree is preferred.
• Minimum of 3 years of experience in academic advising, student support services, or a related role, preferably with international student populations.
• Strong knowledge of academic advising principles and best practices.
• Excellent interpersonal, communication, and cross-cultural skills.
• Ability to work with diverse student populations and demonstrate cultural sensitivity.
• Proficiency in using student information systems and advising software.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a hybrid work environment, balancing remote and on-campus duties.
• Familiarity with the Indonesian education system and South Sulawesi culture is a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and training.
• Hybrid work model providing flexibility.
• Supportive and collaborative work environment.
• Opportunity to make a significant impact on students' lives.
• Generous paid time off and holidays.
• Retirement savings plan.