Front End Team Lead & Store Operations Manager

Brookshire Grocery Co.; Indonesia; On-site; IDR 720,591,000 - 1,080,886,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

Prescription coverage

Paid time off

401(k) plan

Employee discounts

Educational scholarships

Outdoor recreation area access

Job summary

Qualifications

• Associates Degree in related field; two+ years of related experience preferred.
• Strong knowledge of checkout policies and store office procedures.
• Familiarity with AML rules and monetary transaction compliance.
• Proficient in cash handling and cash control procedures.
• Proven customer service skills and professional communication.

Responsibilities

• Interview, hire, train and develop front-end partners.
• Oversee front-end staff; ensure staffing and training.
• Maintain customer service standards and address complaints.
• Monitor front-end procedures and compliance measures.
• Conduct audits of money orders, cashing and deposits.

Skills

Checkout policies

Store office processes

AML compliance

Cash handling

Customer service

Education

Associates Degree

Tools

Cash register

Job description