Regional Multi-Store Retail Leader: Drive Sales & Service

Blibli; Jawa Timur; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Blibli OMG is seeking an Area Retail Supervisor to lead store operations across the region, drive sales growth, and ensure outstanding customer experiences. You will guide store teams, strengthen market presence, and oversee profitability to support sustainable growth across Blibli's expanding retail footprint.

The role requires hands-on leadership in a fast-paced environment with a focus on results, teamwork, and continuous store optimization.

Qualifications

• Minimum 4 years of experience in sales, preferably within gadget or mobile phone retail.
• Proven experience leading retail teams and managing multi-store or area-level operations.
• Strong leadership, communication, and interpersonal skills; English proficiency is a plus.
• Target-oriented mindset with strong analytical and problem-solving abilities.
• Willingness to rotate across stores or areas as needed.
• Strong local network and market knowledge within the region.
• High level of ownership, resilience, and adaptability in a dynamic retail environment.
• Passion for retail excellence and customer satisfaction.

Responsibilities

• Drive sales growth by leading and motivating retail teams across assigned stores.
• Execute sales strategies to expand customer base and strengthen local market presence.
• Monitor and manage area performance, including sales targets and profit & loss (P&L).
• Build strong relationships with customers and key local stakeholders.
• Ensure consistent store execution, operational discipline, and customer service standards.
• Coach, develop, and evaluate store teams to improve performance and engagement.
• Analyze sales data and market trends to identify improvement opportunities.
• Support store rotations and area coverage as required to ensure business continuity.

Skills

Retail leadership

Sales strategy

Multi-store management

Analytical thinking

Customer service excellence

Team development

Communication

Adaptability

Job description

Blibli OMG is seeking an Area Retail Supervisor to lead store operations across the region, drive sales growth, and ensure outstanding customer experiences. You will guide store teams, strengthen market presence, and oversee profitability to support sustainable growth across Blibli's expanding retail footprint.

The role requires hands-on leadership in a fast-paced environment with a focus on results, teamwork, and continuous store optimization.