Front Desk & Customer Experience Coordinator

MitraComm; Jakarta Selatan; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

MitraComm is seeking a friendly receptionist to support our Jakarta office. The role focuses on first contact with customers, handling inquiries, and coordinating with teams to ensure smooth operations.

The ideal candidate holds a Diploma (D3) or equivalent, has basic English, is well-presented, and can manage multiple tasks under pressure while maintaining accuracy and organization.

Familiarity with MS Office and email is preferred, and prior customer service experience is a plus.

Qualifications

• Diploma (D3) preferred.
• Prior experience as a receptionist or customer service is a plus.
• Professional appearance and good communication skills.
• Familiar with MS Office and email handling.
• Able to multitask and stay organized under pressure.
• Basic English proficiency preferred.

Skills

Communication skills

Organizational skills

Time management

Basic English

Education

Diploma (D3) preferred

Tools

MS Office

Job description

MitraComm is seeking a friendly receptionist to support our Jakarta office. The role focuses on first contact with customers, handling inquiries, and coordinating with teams to ensure smooth operations.

The ideal candidate holds a Diploma (D3) or equivalent, has basic English, is well-presented, and can manage multiple tasks under pressure while maintaining accuracy and organization.

Familiarity with MS Office and email is preferred, and prior customer service experience is a plus.