Front Desk & Visitor Experience Coordinator

PT Cushman & Wakefield Indonesia; Jakarta Pusat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Cushman & Wakefield Indonesia is seeking a professional receptionist to manage front-desk operations, greet employees and visitors, and coordinate meetings and courier services in a corporate setting.

You will handle calls, mail, and general administrative tasks while supporting events and hospitality to ensure a welcoming and productive office environment. Strong communication in Indonesian and English is required.

Qualifications

• Diploma or Bachelor's degree in Hospitality, Business Administration, Office Administration, Tourism, Communications, or related discipline.
• Minimum 1–2 years of experience in Reception, Front Office, Customer Service, Hospitality, or Workplace Services within a corporate environment.
• Friendly, professional, and service-oriented with excellent interpersonal and communication skills.
• Strong organizational skills with the ability to manage multiple priorities while maintaining a welcoming front-of-house presence.
• Good communication skills in Bahasa Indonesia and English; proficiency in MS Office; familiarity with visitor management systems advantage.

Responsibilities

• Greet employees, visitors, and partners in a professional manner and manage visitor registration and access procedures.
• Handle incoming calls, coordinate meetings, arrange courier services, manage mail distribution, and perform general reception duties.
• Monitor reception and common areas and report facilities issues to the Facilities team for timely resolution.
• Support workplace hospitality, meeting preparation, office events, and other administrative activities to enhance the employee and visitor experience.
• Maintain a clean, organized front desk and collaborate with facilities, security, and building management.

Skills

Customer service

Front desk

Multitasking

MS Office

Bahasa Indonesia & English

Education

Diploma or Bachelor's degree in Hospitality, Business Admin, Office Admin, Tourism, Communications

Tools

Visitor management systems

Job description

Cushman & Wakefield Indonesia is seeking a professional receptionist to manage front-desk operations, greet employees and visitors, and coordinate meetings and courier services in a corporate setting.

You will handle calls, mail, and general administrative tasks while supporting events and hospitality to ensure a welcoming and productive office environment. Strong communication in Indonesian and English is required.