Front Desk & Client Services Pro

PT Satyaraya Keramindoindah; Tangerang; On-site; IDR 60,000,000 - 85,000,000; Full time

Job summary

PT Satyaraya Keramindoindah in Tangerang, Banten is seeking a friendly Receptionist to be the first point of contact for clients, visitors and partners, ensuring a warm welcome and professional image at the front desk.

The ideal candidate holds a bachelor’s degree or equivalent, demonstrates excellent communication and multitasking abilities, is proficient with MS Office, and can manage inquiries with courtesy in Indonesian and English, contributing to smooth daily operations in our ceramic

Qualifications

• Bachelor degree or equivalent qualification; additional qualifications in office administration or customer service are advantageous.
• Proven experience working as a receptionist or in a similar customer-facing administrative role.
• Excellent written and verbal communication in Indonesian and English.
• Strong organisational and time management abilities with the capability to manage multiple tasks simultaneously.
• Proficiency in using computer systems and Microsoft Office applications.
• Professional telephone etiquette and ability to handle enquiries with patience and courtesy.

Responsibilities

• Greeting and welcoming visitors, clients, and business partners in a professional and courteous manner.
• Managing incoming phone calls and directing them to the appropriate departments or staff members.
• Scheduling and coordinating meetings and appointments for various departments.
• Maintaining the reception area to ensure it is clean, tidy, and well-organised at all times.
• Handling general administrative tasks including data entry, filing, and document management.
• Processing mail and packages, and ensuring their timely distribution throughout the office.
• Providing information about PT Satyaraya Keramindoindah's products and services to enquiries.
• Assisting with office support duties as required and helping other departments when needed.
• Maintaining visitor logs and ensuring security protocols are followed.
• Responding to emails and managing basic correspondence.

Skills

Communication

Multitasking

Customer service

Time management

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

PT Satyaraya Keramindoindah in Tangerang, Banten is seeking a friendly Receptionist to be the first point of contact for clients, visitors and partners, ensuring a warm welcome and professional image at the front desk.

The ideal candidate holds a bachelor’s degree or equivalent, demonstrates excellent communication and multitasking abilities, is proficient with MS Office, and can manage inquiries with courtesy in Indonesian and English, contributing to smooth daily operations in our ceramic