Receptionist

PT Satyaraya Keramindoindah; Tangerang; On-site; IDR 60,000,000 - 85,000,000; Full time

Job summary

PT Satyaraya Keramindoindah in Tangerang, Banten is seeking a friendly Receptionist to be the first point of contact for clients, visitors and partners, ensuring a warm welcome and professional image at the front desk.

The ideal candidate holds a bachelor’s degree or equivalent, demonstrates excellent communication and multitasking abilities, is proficient with MS Office, and can manage inquiries with courtesy in Indonesian and English, contributing to smooth daily operations in our ceramic

Qualifications

• Bachelor degree or equivalent qualification; additional qualifications in office administration or customer service are advantageous.
• Proven experience working as a receptionist or in a similar customer-facing administrative role.
• Excellent written and verbal communication in Indonesian and English.
• Strong organisational and time management abilities with the capability to manage multiple tasks simultaneously.
• Proficiency in using computer systems and Microsoft Office applications.
• Professional telephone etiquette and ability to handle enquiries with patience and courtesy.

Responsibilities

• Greeting and welcoming visitors, clients, and business partners in a professional and courteous manner.
• Managing incoming phone calls and directing them to the appropriate departments or staff members.
• Scheduling and coordinating meetings and appointments for various departments.
• Maintaining the reception area to ensure it is clean, tidy, and well-organised at all times.
• Handling general administrative tasks including data entry, filing, and document management.
• Processing mail and packages, and ensuring their timely distribution throughout the office.
• Providing information about PT Satyaraya Keramindoindah's products and services to enquiries.
• Assisting with office support duties as required and helping other departments when needed.
• Maintaining visitor logs and ensuring security protocols are followed.
• Responding to emails and managing basic correspondence.

Skills

Communication

Multitasking

Customer service

Time management

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

About the role

PT Satyaraya Keramindoindah is seeking a professional and welcoming Receptionist to join our team in Tangerang, Banten. This is a full-time position that serves as the first point of contact for our clients, visitors, and business partners. As a Receptionist, you will be instrumental in creating a positive first impression and ensuring smooth operations at our reception area. This role is essential to maintaining our company's professional image and providing exceptional customer service to all who interact with our organisation.

Key responsibilities

• Greeting and welcoming visitors, clients, and business partners in a professional and courteous manner
• Managing incoming phone calls and directing them to the appropriate departments or staff members
• Scheduling and coordinating meetings and appointments for various departments
• Maintaining the reception area to ensure it is clean, tidy, and well-organised at all times
• Handling general administrative tasks including data entry, filing, and document management
• Processing mail and packages, and ensuring their timely distribution throughout the office
• Providing information about PT Satyaraya Keramindoindah's products and services to enquiries
• Assisting with office support duties as required and helping other departments when needed
• Maintaining visitor logs and ensuring security protocols are followed
• Responding to emails and managing basic correspondence

What we're looking for

• Bachelor degree or equivalent qualification; additional qualifications in office administration or customer service are advantageous
• Proven experience working as a receptionist or in a similar customer-facing administrative role
• Excellent communication skills, both written and verbal, with the ability to communicate clearly and professionally
• Strong organisational and time management abilities with the capability to manage multiple tasks simultaneously
• Proficiency in using computer systems and Microsoft Office applications
• Professional telephone etiquette and ability to handle enquiries with patience and courtesy
• Friendly and welcoming demeanour with a genuine interest in providing excellent customer service
• Ability to work independently whilst being a reliable and cooperative team member
• Attention to detail and accuracy in administrative work
• Fluency in Indonesian and English; additional languages are a plus

What we offer

PT Satyaraya Keramindoindah is committed to supporting the professional development and wellbeing of our employees. We offer a competitive salary package commensurate with experience, opportunities for career growth within our organisation, and a supportive working environment where your contributions are valued. We provide ongoing training and development opportunities to enhance your skills and knowledge. As part of our team, you will benefit from a collaborative workplace culture where teamwork and mutual respect are encouraged, and you will have the opportunity to work with a diverse group of professionals in the ceramic industry.

About us

PT Satyaraya Keramindoindah is a respected organisation operating in the ceramic industry. We are dedicated to delivering high-quality ceramic products and services to our clients. Our company is built on principles of professionalism, integrity, and excellence in everything we do. We take pride in our workplace culture, which emphasises teamwork, innovation, and customer satisfaction. Based in Tangerang, Banten, we serve a diverse clientele and continue to grow as a leader in our industry. We believe in investing in our employees and creating an environment where they can thrive and succeed in their careers.

Roman & Quadra are produced by PT Satyaraya

Keramindoindah is a leading ceramic tile manufacturer and part of the Lyman Group. Our products are exported to over 90 countries worldwide, including destinations in Europe, the Americas, the Middle East, Australia, and Asia. The brand has been present in the international market for more than 35 years, gaining strong trust among architects, developers, and designers. Both plants are equipped with cutting-edge European technology. The company adheres to quality standards, ensuring consistent product excellence for both local and international markets.

Roman & Quadra are produced by PT Satyaraya

Keramindoindah is a leading ceramic tile manufacturer and part of the Lyman Group. Our products are exported to over 90 countries worldwide, including destinations in Europe, the Americas, the Middle East, Australia, and Asia. The brand has been present in the international market for more than 35 years, gaining strong trust among architects, developers, and designers. Both plants are equipped with cutting-edge European technology. The company adheres to quality standards, ensuring consistent product excellence for both local and international markets.