Food and Beverage Service Trainee

Dijiwa Sanctuaries; Amed; Hybrid; IDR 22,320,000 - 33,480,000; Full time

Job summary

Dijiwa Sanctuaries is offering a Food and Beverage Service Trainee internship at Mathis Lodge Amed, Bali. You will join a guest-focused service team, learning the art of fine dining service under experienced mentors in a luxury boutique setting.

You will develop practical skills in table settings, order taking, menu knowledge, and guest interactions while embracing the warmth, attentiveness, and cultural pride that define our hospitality ethos.

Qualifications

• Minimum high school diploma or SMA/SMK; hospitality program preferred.
• Indonesian language is essential; basic English is a plus.
• Able to commit to full internship duration and flexible shifts (weekends/holidays).
• Currently enrolled in or recent graduate from hospitality, tourism, or related program.

Responsibilities

• Welcome and greet guests with warm Indonesian hospitality.
• Learn and execute proper table settings, service techniques, and presentation standards.
• Take food and beverage orders accurately and efficiently.
• Assist in serving meals and beverages to guests; ensure timely delivery.
• Support bar operations under supervision.
• Maintain cleanliness and organization of dining areas per hygiene standards.
• Collaborate with kitchen and back-of-house teams for seamless service.
• Participate in training sessions and team meetings.

Skills

Warm personality

Teamwork

Indonesian language

Basic English

Attention to detail

Customer service

Adaptability

Numeracy

Stamina

Education

High school Diploma (SMA/SMK)

Job description

Join the Dijiwa Sanctuaries family as a Food and Beverage Service Trainee at our beautiful Mathis Lodge Amed property, where the spirit of Indonesian hospitality meets luxury boutique service. This internship opportunity is designed for aspiring hospitality professionals who are passionate about creating memorable guest experiences and ready to embark on a rewarding career journey in the world of luxury hospitality.

As a Food and Beverage Service Trainee, you will be an integral part of our service team, learning the art of exceptional guest care while developing practical skills in our fast-paced and rewarding environment. You will work alongside experienced professionals who will mentor you in the finer points of food and beverage service, from table settings and order taking to understanding menu offerings and crafting delightful guest interactions.

At Dijiwa Sanctuaries, we believe that every team member contributes to the sanctuary we create for our guests. Your role matters because you will be the face of our hospitality, directly influencing the moments that our guests treasure long after they leave our property. This is more than a job—it is the beginning of a meaningful career in an industry that celebrates warmth, connection, and cultural authenticity.

What Success Looks Like: You will thrive in this role if you are genuinely enthusiastic about service, comfortable working in a team environment, and eager to learn from experienced mentors. Success means consistently demonstrating our Dijiwa values of warmth, attentiveness, and cultural pride while developing the skills needed to deliver seamless food and beverage service that exceeds guest expectations.

Key Responsibilities

• Welcome and greet guests with warm, genuine Indonesian hospitality that reflects our sanctuary ethos
• Learn and execute proper table settings, service techniques, and food/beverage presentation standards
• Take food and beverage orders accurately and efficiently, demonstrating product knowledge
• Assist in serving meals and beverages to guests, ensuring timely and professional delivery
• Support bar operations including beverage preparation and service under supervision
• Maintain cleanliness and organization of dining areas, following hygiene and safety standards
• Collaborate with kitchen and back-of-house teams to ensure seamless guest experience
• Participate in training sessions and team meetings to continuously develop hospitality skills

Qualifications

Minimum high school diploma or equivalent (SMA/SMK). Currently enrolled in or recent graduate from a hospitality, tourism, or related program is preferred. Good command of Indonesian is essential; basic English communication skills are an advantage. Must be able to commit to the full internship duration and work flexible shifts including weekends and holidays.

Required Skills

• Warm and friendly personality with genuine desire to help others
• Strong communication skills in Indonesian and basic English
• Ability to work well in a team and follow instructions
• Positive attitude and willingness to learn
• Attention to detail and good organizational skills
• Basic numeracy for handling transactions
• Physical stamina to stand for extended periods
• Adaptability and openness to feedback

Nice to Have

• Previous experience in hospitality or customer service roles
• Basic knowledge of food and beverage terminology
• Understanding of local Balinese culture and customs
• Certificate in food safety or hospitality fundamentals
• Language skills beyond Indonesian and English