Floor Staff

Amplitude; Kuta; On-site; IDR 33,480,000 - 44,640,000; Full time

Job summary

Amplitude in Bali, Indonesia, seeks a full-time Floor Staff for our Kerobokan park. The role covers welcoming guests, safety checks, and basic upkeep across the skate and bike facilities. You will assist with front desk sales, events, and training coordination while upholding park rules.

Ideal candidates communicate well in English, engage with local riders and tourists, and can work flexible hours, including weekends and holidays. A positive, customer-first attitude is essential.

Qualifications

• Strong communication and interpersonal skills to engage with guests and team members.
• Customer service experience to support visitors and resolve issues.
• Training ability to guide guests on park rules and safety.
• Sales skills to assist with tickets, merchandise, and promotions.

Responsibilities

• Monitor riding areas and check equipment for safety.
• Maintain a clean, safe, and organized floor environment.
• Welcome guests, answer questions, explain park rules, and support visitor experience.
• Assist with front desk or shop sales and coordinate training sessions or events.
• Work closely with the team, follow safety procedures, and respond promptly to floor issues.

Skills

Communication

Interpersonal skills

Customer service

Training

Sales

English

Skate culture

Reliability

Punctuality

Flexible hours

Job description

Company Description

Amplitude is a skate and bike park located in Kerobokan, Bali, Indonesia, known for its vibrant and welcoming atmosphere. Since opening in March 2016, it has become a popular destination for local riders and tourists of all skill levels. The park features ramps, bowls, rails, and diverse obstacles designed for skateboarding and biking practice, competitions, and events. With its spacious layout and smooth surfaces, Amplitude provides a dynamic venue for the community to connect and enjoy action sports in a tropical setting. Team members join an active environment focused on safety, enjoyment, and community engagement.

Role Description

This is a full-time, on-site Floor Staff role based in Kuta. Floor Staff members help maintain a safe, clean, and organized environment across the skate and bike park, including monitoring riding areas, checking equipment, and assisting with basic facility upkeep. The role includes welcoming guests, answering questions, explaining park rules, and supporting a positive visitor experience for local riders and tourists. Floor Staff may assist with customer check-in, sales at the front desk or shop, and coordination of training sessions or events. The position involves working closely with the team, following safety procedures, and responding promptly to any issues on the floor.

Qualifications

• Strong Communication and Interpersonal Skills to engage effectively with guests and team members.
• Customer Service experience to support visitors, resolve issues, and ensure a positive park experience.
• Training skills to help guide guests on park rules, basic safety, and proper use of facilities.
• Sales abilities to assist with ticketing, merchandise, and promotions within the park.
• Ability to stand and move around the facility for extended periods and respond quickly on the floor.
• Basic understanding of skateboarding or biking culture is an advantage but not required.
• Reliability, punctuality, and the ability to work flexible hours, including weekends and holidays.
• Proficiency in English; Indonesian language skills are a plus.