Floor Staff

Amplitude; Kuta; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Amplitude in Kerobokan, Bali, is hiring a full-time Floor Staff for its skate and bike park in Kuta. You will help maintain a safe, friendly environment, greet guests, explain rules, and assist with basic front desk tasks.

The role requires strong English, good customer service, and the ability to stand and move around the park for long shifts, including weekends and holidays.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience to assist visitors.
• Ability to explain park rules and provide safety guidance.
• Ticketing, merchandise, and promotions experience helpful.

Responsibilities

• Monitor riding areas and ensure safety.
• Welcome guests and answer questions.
• Assist with check-in, front desk sales, and shop duties.
• Support events and training sessions.
• Ensure clean and organized park floor.

Skills

Communication skills

Customer service

Training skills

Sales skills

Stamina

Skate/Bike culture knowledge

Reliability & punctuality

English language proficiency

Indonesian language (bonus)

Job description

Company Description

Amplitude is a skate and bike park located in Kerobokan, Bali, Indonesia, known for its vibrant and welcoming atmosphere. Since opening in March 2016, it has become a popular destination for local riders and tourists of all skill levels. The park features ramps, bowls, rails, and diverse obstacles designed for skateboarding and biking practice, competitions, and events. With its spacious layout and smooth surfaces, Amplitude provides a dynamic venue for the community to connect and enjoy action sports in a tropical setting. Team members join an active environment focused on safety, enjoyment, and community engagement.

Role Description

This is a full-time, on-site Floor Staff role based in Kuta. Floor Staff members help maintain a safe, clean, and organized environment across the skate and bike park, including monitoring riding areas, checking equipment, and assisting with basic facility upkeep. The role includes welcoming guests, answering questions, explaining park rules, and supporting a positive visitor experience for local riders and tourists. Floor Staff may assist with customer check-in, sales at the front desk or shop, and coordination of training sessions or events. The position involves working closely with the team, following safety procedures, and responding promptly to any issues on the floor.

Qualifications

• Strong Communication and Interpersonal Skills to engage effectively with guests and team members.
• Customer Service experience to support visitors, resolve issues, and ensure a positive park experience.
• Training skills to help guide guests on park rules, basic safety, and proper use of facilities.
• Sales abilities to assist with ticketing, merchandise, and promotions within the park.
• Ability to stand and move around the facility for extended periods and respond quickly on the floor.
• Basic understanding of skateboarding or biking culture is an advantage but not required.
• Reliability, punctuality, and the ability to work flexible hours, including weekends and holidays.
• Proficiency in English; Indonesian language skills are a plus.