Five-Star Private Estate Butler & Guest Concierge

PT. Agung Mitra Bali; Provinsi Bali; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Uluwatu Estate in Bali invites dynamic hospitality professionals to join our luxury team as Butler/Server. You will deliver five-star service, greet guests, manage in-villa check-ins, and coordinate activities such as spa bookings and transportation.

The ideal candidate has at least two years in a similar role at a 5-star property, is fluent in Indonesian and English, and presents a polished appearance with a guest-centric mindset. Weekend and shift flexibility is required.

Qualifications

• Minimum 2 years of experience as Butler/Server in luxury settings.
• Vocational High School in Tourism/Hospitality; Diploma preferred.
• Fluent in Indonesian and English, both spoken and written.
• Knowledge of luxury service standards and fine dining.
• Willing to work weekends, holidays, and shifts.
• Polished appearance and customer-oriented attitude.

Responsibilities

• Welcome guests warmly per luxury standards.
• Handle in-villa check-in and check-out, assist with luggage.
• Coordinate activities such as spa bookings, transport, or tours.
• Anticipate guests' needs throughout stay.
• Take food and beverage orders with menu knowledge.
• Serve with elegant table settings.
• Prepare non-alcoholic and basic alcoholic beverages.
• Maintain dining, bar, and pantry cleanliness.
• Coordinate with Housekeeping to keep guest areas tidy.
• Report damages to Maintenance and restock amenities.

Skills

Hospitality service

Guest relations

Communication

Flexible schedule

Beverage knowledge

Team coordination

Education

Vocational High School in Tourism/Hospitality

Diploma in Hospitality

Job description

Uluwatu Estate in Bali invites dynamic hospitality professionals to join our luxury team as Butler/Server. You will deliver five-star service, greet guests, manage in-villa check-ins, and coordinate activities such as spa bookings and transportation.

The ideal candidate has at least two years in a similar role at a 5-star property, is fluent in Indonesian and English, and presents a polished appearance with a guest-centric mindset. Weekend and shift flexibility is required.