Aspiring Butler — Luxury Guest Experience

Mulia Resort & Villas Nusa Dua; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Mulia Resort & Villas Nusa Dua in Bali is seeking a Butler to enhance guest satisfaction by anticipating needs and coordinating with the team to fulfill requests. You will provide seamless interaction with guests and maintain expert knowledge of resort services and local attractions.

The role operates under the Butler Supervisor, with guidance from the Assistant Chief Butler and within hotel policies. One year of luxury-hotel guest-service experience is preferred, and you should enjoy working in

Qualifications

• Prior experience in guest services in a luxury five-star hotel.
• Excellent guest-service and communication skills.
• Ability to work as part of a team.

Responsibilities

• Ensure guest satisfaction by fulfilling requests throughout the stay.
• Maintain knowledge of resort products and local area.
• Interact seamlessly with guests to recognize preferences, anticipate needs and proactively fulfill requirements.

Skills

Guest service

Teamwork

Proactive guest support

Luxury hospitality experience

Job description

Mulia Resort & Villas Nusa Dua in Bali is seeking a Butler to enhance guest satisfaction by anticipating needs and coordinating with the team to fulfill requests. You will provide seamless interaction with guests and maintain expert knowledge of resort services and local attractions.

The role operates under the Butler Supervisor, with guidance from the Assistant Chief Butler and within hotel policies. One year of luxury-hotel guest-service experience is preferred, and you should enjoy working in