Fintech Regional Growth Lead – Bali (Merchant Partnerships)

DOKU, PT NUSA SATU INTI ARTHA; Denpasar Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

DOKU in Bali is hiring a Business Regional Supervisor (Placement: Bali) to supervise and grow merchant opportunities, ensuring smooth onboarding and strong partner relationships. You will drive revenue and transaction volume by coordinating with Product, Legal, Commercial, and Tech teams to implement effective GTM strategies.

The role requires 3-5 years of experience in fintech or payments, with a focus on merchant acquisition, onboarding, and retention.

Qualifications

• Analytical and structured thinking to assess opportunities and merchant needs.
• Strong communication and negotiation skills for partner engagements.
• Ability to strategize go-to-market plans and manage multiple stakeholders.

Responsibilities

• Generate and grow merchant opportunities to achieve TPV and TPT targets.
• Oversee onboarding and ensure smooth integration for partners.
• Retain merchants by keeping them active and productive.
• Build and maintain relationships with partners and banks.
• Collect merchant feedback and translate into product/service improvements.
• Understand merchant challenges and identify effective solutions.
• Draft sales proposals and manage contract renewals.

Skills

Analytical Thinking

Critical Thinking

Strategic Thinking

Leadership Skills

Negotiation Skills

Interpersonal Skills

Attention to Detail

Multitasking

Job description

DOKU in Bali is hiring a Business Regional Supervisor (Placement: Bali) to supervise and grow merchant opportunities, ensuring smooth onboarding and strong partner relationships. You will drive revenue and transaction volume by coordinating with Product, Legal, Commercial, and Tech teams to implement effective GTM strategies.

The role requires 3-5 years of experience in fintech or payments, with a focus on merchant acquisition, onboarding, and retention.