Finance Sales & Customer Relations Specialist

VIFX Jakarta Satrio; Jakarta Pusat; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

VIFX Jakarta Satrio is seeking a Sales Customer Relations professional to build and maintain client relationships in a fast-paced financial services environment.

The role requires responding to inquiries, following up with prospects, and supporting existing clients with accurate information about products and services. It emphasizes retention, high-quality communication, and collaboration with internal teams to ensure positive customer experiences.

Qualifications

• Strong customer service and support skills.
• Ability to drive retention and satisfaction.
• Clear verbal and written communication.
• Interest in finance; sales background a plus.
• On-site work in a fast-paced environment.
• Experience with CRM systems is a plus.
• Diploma in Business/Finance preferred.

Responsibilities

• Follow up with prospects.
• Support existing clients and manage feedback.
• Provide clear information about financial products.
• Coordinate with internal teams to resolve issues.
• Contribute to customer retention initiatives.
• Represent the company’s values in every interaction.

Skills

Customer service

Relationship mgmt

Communication

Finance knowledge

CRM familiarity

On-site work

Multitasking

Education

High school diploma

Business/Finance degree preferred

Tools

CRM systems

Job description

VIFX Jakarta Satrio is seeking a Sales Customer Relations professional to build and maintain client relationships in a fast-paced financial services environment.

The role requires responding to inquiries, following up with prospects, and supporting existing clients with accurate information about products and services. It emphasizes retention, high-quality communication, and collaboration with internal teams to ensure positive customer experiences.