Field Sales Specialist (Fresh Graduated)

CEVA Logistics; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

CEVA Logistics in Surabaya is seeking a dedicated Business Development professional to identify and convert opportunities across Ocean Freight, Air Freight, Customs Brokerage, Warehousing, and Transportation. You will build a strong sales pipeline, visit customers, and present tailored logistics solutions to meet their needs.

Role emphasizes customer relationship management, cross-functional coordination with Operations, and active participation in contract renewals and negotiations.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related field.
• Minimum 1 year of sales experience in Freight Forwarding, Logistics, Shipping, or Supply Chain industries and open for Fresh Graduated
• Proven experience in business development and customer acquisition in East Java and East Indonesia Area.
• Understanding of Ocean Freight, Air Freight, Customs Clearance, Transportation, and Warehousing services.
• Strong communication, negotiation, and presentation skills.
• Self-motivated, proactive, and target-oriented.
• Proficient in Microsoft Office and CRM systems.
• Good command of English and Bahasa Indonesia.

Responsibilities

• Identify and develop new business opportunities through prospecting, cold calling, networking, referrals, and market research.
• Conduct regular customer visits to understand logistics requirements and present suitable solutions.
• Build and maintain a strong sales pipeline to achieve monthly and annual sales targets.
• Generate new revenue from Ocean Freight, Air Freight, Customs Brokerage, Warehousing, and Transportation services.
• Prepare and deliver professional sales presentations and proposals.
• Establish and maintain strong relationships with customers and key decision-makers.
• Understand customer supply chain challenges and recommend appropriate logistics solutions.
• Ensure high levels of customer satisfaction and service excellence.
• Conduct regular business reviews and follow-up meetings with customers.
• Address customer concerns and coordinate with internal teams to provide timely resolutions.
• Manage and grow assigned customer accounts.
• Identify opportunities for cross-selling and upselling additional logistics services.
• Monitor customer shipment activities and support business growth initiatives.
• Assist in contract renewals and commercial negotiations.
• Prepare quotations in coordination with Pricing and Sales Support teams.
• Follow up on quotations and business opportunities to maximize conversion rates.
• Maintain accurate customer records, sales activities, and opportunities within the CRM system.
• Submit weekly sales activity reports, pipeline updates, and sales forecasts.
• Ensure all sales documentation is complete and compliant with company procedures.
• Collaborate with Operations, Customer Service, Pricing, and Sales Support teams to ensure smooth service delivery.
• Coordinate customer onboarding and implementation activities.
• Support RFQ and tender submissions when required.
• Communicate customer requirements effectively to internal stakeholders.

Skills

Communication skills

Negotiation

Presentation skills

Self-motivated

Proactive

Target-driven

CRM systems

Microsoft Office

Education

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related field

Tools

CRM systems

Microsoft Office

Job description

Key Responsibilities

Business Development

• Identify and develop new business opportunities through prospecting, cold calling, networking, referrals, and market research.
• Conduct regular customer visits to understand logistics requirements and present suitable solutions.
• Build and maintain a strong sales pipeline to achieve monthly and annual sales targets.
• Generate new revenue from Ocean Freight, Air Freight, Customs Brokerage, Warehousing, and Transportation services.
• Prepare and deliver professional sales presentations and proposals.

Customer Relationship Management

• Establish and maintain strong relationships with customers and key decision-makers.
• Understand customer supply chain challenges and recommend appropriate logistics solutions.
• Ensure high levels of customer satisfaction and service excellence.
• Conduct regular business reviews and follow-up meetings with customers.
• Address customer concerns and coordinate with internal teams to provide timely resolutions.

Account Management

• Manage and grow assigned customer accounts.
• Identify opportunities for cross-selling and upselling additional logistics services.
• Monitor customer shipment activities and support business growth initiatives.
• Assist in contract renewals and commercial negotiations.

Sales Administration & Reporting

• Prepare quotations in coordination with Pricing and Sales Support teams.
• Follow up on quotations and business opportunities to maximize conversion rates.
• Maintain accurate customer records, sales activities, and opportunities within the CRM system.
• Submit weekly sales activity reports, pipeline updates, and sales forecasts.
• Ensure all sales documentation is complete and compliant with company procedures.

Internal Coordination

• Collaborate with Operations, Customer Service, Pricing, and Sales Support teams to ensure smooth service delivery.
• Coordinate customer onboarding and implementation activities.
• Support RFQ and tender submissions when required.
• Communicate customer requirements effectively to internal stakeholders.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related field.
• Minimum 1 year of sales experience in Freight Forwarding, Logistics, Shipping, or Supply Chain industries and open for Fresh Graduated
• Proven experience in business development and customer acquisition in East Java and East Indonesia Area.
• Understanding of Ocean Freight, Air Freight, Customs Clearance, Transportation, and Warehousing services.
• Strong communication, negotiation, and presentation skills.
• Self-motivated, proactive, and target-oriented.
• Proficient in Microsoft Office and CRM systems.
• Good command of English and Bahasa Indonesia.