Field Sales & Partnerships: Ecommerce Canvassing & Orders

Pt Insan Solusi Nusantara; Tasikmalaya; On-site; IDR 180,000,000 - 250,000,000; Full time

Job summary

PT Citas Otis Elevator in Bandung, West Java, is seeking a Service Sales Engineer to manage spare parts sales and maintain key customer accounts across Bandung and West Java. The role focuses on identifying customer needs, offering suitable spare parts solutions, and driving growth through proactive account management and value-added service recommendations.

Key responsibilities include maintaining customer relationships, preparing quotations, and coordinating with internal teams to deliver

Responsibilities

• Manage and maintain assigned customer accounts for all spare parts inquiries, quotations, and sales activities.
• Develop strong customer relationships and serve as the primary point of contact for spare parts requirements.
• Analyze customer needs and recommend suitable spare parts solutions to ensure equipment reliability, safety, and performance.
• Identify opportunities for spare parts replacement, modernization, and maintenance improvements that add value to the customer.
• Prepare and follow up on quotations, proposals, and commercial discussions to secure orders and achieve sales targets.
• Provide technical and commercial support to customers by coordinating with internal teams and subject matter experts when required.
• Monitor customer equipment conditions, maintenance recommendations, and parts consumption trends to proactively propose solutions.

Job description

Service Sales Engineer

On-Site
PT Citas Otis Elevator, Jalan L.L. RE. Martadinata, 157 Bandung City
Full time
Date Posted:
Country:
Indonesia
Location:
PT Citas Otis Elevator, Jalan L.L. RE. Martadinata, 157 Bandung City
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity?
Otis is growing and we are recruiting a Service Sales Associate to be based in Bandung , covering Bandung and West Java . This role will be responsible to manage customer accounts related to spare parts sales, identifying customer needs, providing appropriate solutions, and supporting business growth through proactive account management and value-added service recommendations.
Key Responsibilities

• Manage and maintain assigned customer accounts for all spare parts inquiries, quotations, and sales activities.
• Develop strong customer relationships and serve as the primary point of contact for spare parts requirements.
• Analyze customer needs and recommend suitable spare parts solutions to ensure equipment reliability, safety, and performance.
• Identify opportunities for spare parts replacement, modernization, and maintenance improvements that add value to the customer.
• Prepare and follow up on quotations, proposals, and commercial discussions to secure orders and achieve sales targets.
• Provide technical and commercial support to customers by coordinating with internal teams and subject matter experts when required.
• Monitor customer equipment conditions, maintenance recommendations, and parts consumption trends to proactively propose solutions.