Spare Parts Sales Pro – Elevators (Bandung)

Otis Elevator Co.; Jakarta Selatan; On-site; IDR 223,200,000 - 357,120,000; Full time

Benefits offered by this job

Long-term contract

Remuneration per local requirements

Intensive training

Work-life integration

Job summary

Otis Elevator Co. is seeking a Service Sales Associate based in Bandung, West Java, to manage spare parts accounts and grow sales. You will assess customer needs, propose suitable parts solutions, and work with internal experts to ensure equipment reliability and safety.

The role requires strong customer service orientation, initiative, and the ability to build lasting customer relationships in a global, crisis-proof industry. Training and development opportunities are provided to support growth.

Qualifications

• Business or technical degree required or technician/business administrator training.
• Experience selling technical products requiring consultation is preferred.
• Strong customer service orientation and interpersonal skills expected.
• High commitment, reliability and results-driven attitude.
• Target-focused, able to work in a demanding corporate environment.

Responsibilities

• Manage and maintain assigned customer accounts for spare parts inquiries, quotations, and sales activities.
• Develop strong customer relationships and serve as the primary contact for spare parts requirements.
• Analyze customer needs and recommend spare parts solutions to ensure equipment reliability, safety, and performance.
• Identify opportunities for spare parts replacement, modernization, and maintenance improvements.
• Prepare and follow up on quotations, proposals, and commercial discussions to secure orders and hit sales targets.
• Provide technical and commercial support by coordinating with internal teams and SMEs.
• Monitor customer equipment conditions, maintenance recommendations, and parts consumption trends to propose solutions.
• Ensure timely response to customer inquiries and maintain high customer satisfaction.
• Maintain records of sales opportunities and customer communications in company systems.

Skills

Customer service

Interpersonal skills

Sales experience

Result oriented

Education

Business or technical degree

Technician training

Business administrator training

Job description

Otis Elevator Co. is seeking a Service Sales Associate based in Bandung, West Java, to manage spare parts accounts and grow sales. You will assess customer needs, propose suitable parts solutions, and work with internal experts to ensure equipment reliability and safety.

The role requires strong customer service orientation, initiative, and the ability to build lasting customer relationships in a global, crisis-proof industry. Training and development opportunities are provided to support growth.