Guest Experience Waiter/Waitress — Hospitality Star

Dapoer Asia; Denpasar; Sur place; IDR 55 800 000 - 83 700 000; Plein temps

Résumé du poste

Hilton Bali is seeking a friendly Waiter to greet guests, assist with seating and table setup, and deliver memorable dining experiences at our on-site restaurant. You will coordinate with kitchen and service teams, maintain brand-aligned presentation, and uphold top grooming standards to ensure guest satisfaction.

The role requires fluent English, strong interpersonal skills, and the flexibility to work varied shifts in a hospitality-forward environment.

Qualifications

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts

Responsabilités

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Connaissances

Guest service

English fluency

Interpersonal skills

Grooming

Communication

Flexible shifts

Formation

High school diploma

Hospitality training

Description du poste

Hilton Bali is seeking a friendly Waiter to greet guests, assist with seating and table setup, and deliver memorable dining experiences at our on-site restaurant. You will coordinate with kitchen and service teams, maintain brand-aligned presentation, and uphold top grooming standards to ensure guest satisfaction.

The role requires fluent English, strong interpersonal skills, and the flexibility to work varied shifts in a hospitality-forward environment.