F&B Operations Supervisor – Guest Experience Leader

Ayana Hospitality; Kemayoran; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

AYANA Hospitality is seeking an experienced F&B Supervisor to oversee day-to-day F&B operations and maintain high service standards. You will work closely with the F&B Manager to ensure seamless operations across outlets and events, while leading a motivated team to deliver exceptional guest experiences.

Ideal candidates will have proven supervisory experience, strong leadership, and excellent communication skills, with a solid understanding of F&B workflows and safety regulations in a

Qualifications

• Proven work experience as an F&B Supervisor or similar role.
• In-depth knowledge of food and beverage operations and service standards.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Familiarity with restaurant management software is a plus.
• Ability to work under pressure and in a fast-paced environment.

Responsibilities

• Assist in managing and supervising all F&B outlets and events
• Ensure smooth operation and coordination between front of house and back of house
• Monitor and maintain quality standards in service delivery and presentation
• Train and motivate staff to provide exceptional customer service
• Handle guest feedback and resolve issues in a professional and timely manner
• Assist with inventory control, ordering, and stock management
• Adhere to all health and safety regulations

Skills

Excellent communication and Interper.?

Tools

Restaurant management software

Job description

AYANA Hospitality is seeking an experienced F&B Supervisor to oversee day-to-day F&B operations and maintain high service standards. You will work closely with the F&B Manager to ensure seamless operations across outlets and events, while leading a motivated team to deliver exceptional guest experiences.

Ideal candidates will have proven supervisory experience, strong leadership, and excellent communication skills, with a solid understanding of F&B workflows and safety regulations in a