F&B Supervisor | AYANA Midplaza, JAKARTA

Ayana Hospitality; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

AYANA Hospitality seeks an experienced F&B Supervisor to oversee day-to-day food and beverage operations and ensure premier guest experiences. You will collaborate with the F&B Manager to uphold standards, drive service quality, and lead a motivated team in a dynamic dining environment.

The role requires strong leadership, excellent communication, and a passion for delivering exceptional dining experiences.

Qualifications

• Proven work experience as an F&B Supervisor or similar role.
• In-depth knowledge of F&B operations and service standards.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Good problem-solving and decision-making skills.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with restaurant management software is a plus.

Responsibilities

• Assist in managing and supervising all F&B outlets and events.
• Ensure smooth operation and coordination between front of house and back of house.
• Monitor and maintain quality standards in service delivery and presentation.
• Train and motivate staff to provide exceptional customer service.
• Handle guest feedback and resolve issues in a professional and timely manner.
• Assist with inventory control, ordering, and stock management.
• Adhere to all health and safety regulations.

Skills

F&B operations

Leadership

Staff training

Communication

Guest service

Problem solving

Under pressure

Tools

POS software

Job description

We are currently seeking a dedicated and experienced F&B Supervisor to join our team at AYANA Hospitality. As an F&B Supervisor, you will be responsible for overseeing the day-to-day operations of the food and beverage department, ensuring the highest level of service and guest satisfaction. You will work closely with the F&B Manager to uphold our standards of excellence and contribute to the success of our establishment.

Key Responsibilities:

• Assist in managing and supervising all F&B outlets and events
• Ensure smooth operation and coordination between front of house and back of house
• Monitor and maintain quality standards in service delivery and presentation
• Train and motivate staff to provide exceptional customer service
• Handle guest feedback and resolve issues in a professional and timely manner
• Assist with inventory control, ordering, and stock management
• Adhere to all health and safety regulations

If you have a passion for delivering exceptional dining experiences, excellent leadership skills, and a strong attention to detail, we would love to hear from you. Join our team and be part of an exciting journey with AYANA Hospitality.

• Proven work experience as an F&B Supervisor or similar role
• In-depth knowledge of food and beverage operations and service standards
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Good problem-solving and decision‑making skills
• Ability to work under pressure and in a fast‑paced environment
• Familiarity with restaurant management software is a plus