Executive Relationship Manager

PT Bank Sinarmas Tbk; Jakarta Pusat; On-site; IDR 400,000,000 - 700,000,000; Full time

Job summary

PT Bank Sinarmas Tbk in Jakarta seeks an Executive Relationship Manager to manage and grow relationships with high-value clients, including individuals and corporates.

You will understand client needs, offer banking solutions, and coordinate cross-selling while maintaining top-tier service in a regulated bank environment.

Qualifications

• Strong client relationship management skills and long-term partnerships.
• Sound knowledge of banking products and services.
• Excellent written and verbal communication and presentation abilities.
• Analytical and problem-solving capabilities with portfolio review experience.
• Results-oriented with sales/business development background in financial services.
• On-site work capability in Jakarta within a regulated banking environment.
• Bachelor’s degree in Finance/Business/Economics/Management; professional banking certifications are a plus.
• Knowledge of Indonesian banking regulations and compliance practices.

Responsibilities

• Develop and grow strategic client relationships with high-value individuals and corporate customers.
• Identify client needs and cross-sell banking products and solutions.
• Monitor portfolios, handle inquiries, and resolve issues to ensure client retention.
• Prepare reports and proposals; collaborate with internal teams for service delivery.
• Attend client meetings and contribute to business development initiatives to achieve targets.

Skills

Relationship management

Banking product knowledge

Communication & presentation

Analytical thinking

Sales / business development

On-site in Jakarta

MS Office

English proficiency

Regulatory/banking compliance

Education

Bachelor degree in Finance/Business/Economics/Management

Professional banking certifications (advantage)

Tools

MS Office

Banking systems familiarity

Job description

Company Description

PT Bank Sinarmas Tbk is a licensed banking institution in Indonesia, regulated and supervised by the Financial Services Authority (Otoritas Jasa Keuangan/OJK) and Bank Indonesia (BI). The bank is a participant in the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan/LPS), helping safeguard customer deposits. As part of the broader Sinarmas Group, the bank offers a range of financial products and services tailored to individuals and businesses. Professionals joining PT Bank Sinarmas Tbk can expect to work in a compliant, customer-focused environment with strong governance and regulatory oversight.

Role Description

The Executive Relationship Manager is a full-time, on-site position based in Jakarta, Indonesia. This role focuses on managing and growing relationships with key clients, including high-value individual and corporate customers. Daily responsibilities include understanding client needs, providing appropriate banking and financial solutions, coordinating cross-selling of products, and ensuring high service standards. The Executive Relationship Manager will monitor client portfolios, handle inquiries and issue resolution, prepare reports and proposals, and collaborate with internal teams to support client retention and acquisition. The role also involves proactive networking, attending client meetings, and contributing to business development initiatives to achieve sales and revenue targets.

Qualifications

• Strong client relationship management skills, including the ability to build trust, maintain long-term partnerships, and provide excellent customer service.
• Sound knowledge of banking products and services, with the capability to identify client needs and match them with suitable financial solutions.
• Solid communication and presentation skills, both written and verbal, to interact effectively with clients and internal stakeholders.
• Analytical and problem-solving abilities, including experience in reviewing client portfolios, assessing risks, and preparing business reports.
• Results-oriented approach with proven experience in sales, business development, or account management, preferably in the financial services sector.
• Ability to work on-site in Jakarta, manage time effectively, and collaborate in a fast-paced, regulated banking environment.
• Bachelor’s degree in Finance, Business, Economics, Management, or a related field; relevant professional certifications in banking or financial services are an advantage.
• Familiarity with Indonesian banking regulations and compliance practices; prior experience in a regulated financial institution is beneficial.
• Proficiency in MS Office and common banking systems; comfort with using digital tools and reports to support client management.
• Fluency in Bahasa Indonesia and professional working proficiency in English are preferred.