Entry-Level Customer Success Associate

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

PT MAGADA TIRTA AMERTA seeks a motivated entry-level Customer Service / Sales Associate to support partners and consumers. You will handle inquiries, assist campaigns, and resolve issues with empathy and care.

Requirements include a D3/S1 degree, Bahasa fluency, basic English, 50 WPM typing, and up to 2 years in the same role. Fresh graduates are encouraged to apply; strong communication and attention to detail are essential.

Qualifications

• Diploma or Bachelor degree in any major.
• Clear articulation and good communication in Bahasa Indonesia.
• Experience in customer service or sales.
• Typing speed 50 WPM with 90% accuracy.
• Sensitive to empathy and detail.

Responsibilities

• Guide our consumers and partners in using our products.
• Manage service inquiries and disputes arising from consumers and partners.
• Provide excellent customer service to our consumer and partner base.
• Maintain good relationships and community building efforts with our consumers and partners.
• Support projects from registration, acquisition and sales transactions.

Skills

Customer service

Communication

Typing 50 WPM

English passive

Education

D3/S1

Tools

MS Office

Job description

PT MAGADA TIRTA AMERTA seeks a motivated entry-level Customer Service / Sales Associate to support partners and consumers. You will handle inquiries, assist campaigns, and resolve issues with empathy and care.

Requirements include a D3/S1 degree, Bahasa fluency, basic English, 50 WPM typing, and up to 2 years in the same role. Fresh graduates are encouraged to apply; strong communication and attention to detail are essential.