Enterprise Customer Success Manager — Cloud & Data Center, Travel

Talenzon; Emea; Remote; IDR 1,428,826,576 - 1,786,033,220; Full time

Benefits offered by this job

Distributed work environment

Personal learning budget of USD 2,000

Annual compensation review

Maternity and paternity leave

Team Member Assistance Program

Job summary

Talenzon is seeking an Enterprise Customer Success Manager to onboard customers and manage their experience with cloud infrastructure products including Ubuntu Pro, MAAS, and Kubernetes. This role involves collaborating with cross-functional teams and identifying growth opportunities with customers in Sulawesi Tengah, Indonesia.

The ideal candidate has over 5 years of IT-related experience and excellent customer-facing skills. Benefits include a personal development budget and a distributed work environment.

Qualifications

• Minimum 5 years of work experience related to IT.
• Exposure to projects in Linux OS, data applications, networking, security.
• Ability to guide conversations about complex software.

Responsibilities

• Onboard new customers and introduce them to products.
• Manage a portfolio of customers in a specific geographic region.
• Serve as a customer advocate internally.

Skills

Customer-facing skills

Cloud and data center infrastructure

Project management

Agile methodologies

Presentation skills

Multilingual (Spanish, Portuguese)

Job description

Talenzon is seeking an Enterprise Customer Success Manager to onboard customers and manage their experience with cloud infrastructure products including Ubuntu Pro, MAAS, and Kubernetes. This role involves collaborating with cross-functional teams and identifying growth opportunities with customers in Sulawesi Tengah, Indonesia.

The ideal candidate has over 5 years of IT-related experience and excellent customer-facing skills. Benefits include a personal development budget and a distributed work environment.