Cloud Solutions Architect — Technical Account Lead

Amazon Web Services (AWS); Indonesia; On-site; IDR 300,000,000 - 420,000,000; Full time

Job summary

PT Amazon Web Services Indonesia is seeking a results-driven Technical Account Manager to help customers adopt cloud solutions and optimize architectures. You will partner with customers and AWS teams to craft scalable, reliable cloud designs and provide proactive guidance to keep environments healthy.

You will travel up to 10% and engage with enterprise customers, startups, and decision-makers, translating complex technical concepts into business value while defending best practices and

Qualifications

• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.
• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)
• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences

Responsibilities

• Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customers' environment, and drive discussions regarding incidents, trade-offs and risk management

Skills

Technical domain expertise

Customer-facing experience

Communication skills

Tools

AWS services

Cloud platforms (Azure, GCP)

Job description

PT Amazon Web Services Indonesia is seeking a results-driven Technical Account Manager to help customers adopt cloud solutions and optimize architectures. You will partner with customers and AWS teams to craft scalable, reliable cloud designs and provide proactive guidance to keep environments healthy.

You will travel up to 10% and engage with enterprise customers, startups, and decision-makers, translating complex technical concepts into business value while defending best practices and