Education Branch Leader: Growth, Operations, Customer Experience

PT Ruang Raya Indonesia (Ruangguru); Bekasi; Presencial; IDR 267 840 000 - 468 720 000; Tempo integral

Resumo da oferta

KantorKu in West Java is seeking a Regional Operations & Growth Lead to coordinate and oversee multiple branches, ensuring smooth operations and the effective execution of academic processes across their network. You will lead branch initiatives, including events, promotions and other marketing activities, to drive student engagement, acquisition and enrollment, while safeguarding service quality.

As the leader, you will manage branch P&L, monitor local market conditions, develop the team, and

Qualificações

• Bachelor’s degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or startup is an advantage.
• Good people-management skills with experience in leading a team.
• Strong communication in Bahasa Indonesia and English.

Responsabilidades

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Conhecimentos

Leadership

People management

Sales & Marketing

Communication skills

Strategic thinking

Formação académica

Bachelor’s Degree

Descrição da oferta de emprego

KantorKu in West Java is seeking a Regional Operations & Growth Lead to coordinate and oversee multiple branches, ensuring smooth operations and the effective execution of academic processes across their network. You will lead branch initiatives, including events, promotions and other marketing activities, to drive student engagement, acquisition and enrollment, while safeguarding service quality.

As the leader, you will manage branch P&L, monitor local market conditions, develop the team, and