Branch Growth Leader — Education & Sales

Ruangguru; Cikarang; Hybride; IDR 167 400 000 - 301 320 000; Plein temps

Résumé du poste

Ruangguru is seeking a Regional Operations Manager to oversee multiple branches within the West Java region, including Cikarang. You will lead branch initiatives, drive student engagement and enrollment, and manage the P&L to optimize revenue.

Strong leadership and bilingual communication are essential to ensure high-quality academic service and customer satisfaction across the region. Ideal candidates bring proven leadership in education or start-up environments, with experience managing teams

Qualifications

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.

Responsabilités

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Connaissances

Leadership

Communication

People management

Bilingual (Bahasa Indonesia & English)

Formation

Bachelor's Degree (any major)

Description du poste

Ruangguru is seeking a Regional Operations Manager to oversee multiple branches within the West Java region, including Cikarang. You will lead branch initiatives, drive student engagement and enrollment, and manage the P&L to optimize revenue.

Strong leadership and bilingual communication are essential to ensure high-quality academic service and customer satisfaction across the region. Ideal candidates bring proven leadership in education or start-up environments, with experience managing teams