Kids Education Branch Manager & Growth Lead

PT Ruang Raya Indonesia (Ruangguru); Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

KantorKu seeks an experienced Branch Operations Manager to coordinate multiple regional branches in Malang, Indonesia. You will lead branch-level initiatives, events, and promotions to boost student engagement and enrollment.

Responsibilities include managing branch PnL, identifying market opportunities, and ensuring a consistently high-quality customer experience and loyalty across all touchpoints.

Qualifications

• Bachelor’s degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or startups is an advantage.
• Strong people-management and team leadership.
• Excellent communication in Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee the operations of one or more branches within the assigned regional area, ensuring smooth branch operations.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch PnL performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Skills

Leadership

Sales & Marketing

People management

Bilingual EN/ID

Education

Bachelor’s Degree

Job description

KantorKu seeks an experienced Branch Operations Manager to coordinate multiple regional branches in Malang, Indonesia. You will lead branch-level initiatives, events, and promotions to boost student engagement and enrollment.

Responsibilities include managing branch PnL, identifying market opportunities, and ensuring a consistently high-quality customer experience and loyalty across all touchpoints.