Ecommerce Specialist

PT Expat Roasters Indonesia; Provinsi Bali; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

PT Expat Roasters Indonesia seeks a results-driven ecommerce operations specialist to manage daily activities across Tokopedia, Shopee, Shopify, and more from Bali.

You will set listing standards, pricing policies, and promotional strategies while coordinating with marketing to boost online sales and gather actionable insights through analytics and reporting.

Responsibilities

• Handle daily operational activities from multiple ecommerce platforms: Tokopedia, Shopee, Shopify, etc.
• Set standards and best practices for listings, pricing, promotions, distribution, and maintenance.
• Monitor product sales changes using web analytics and Google Sheets to stay organized.
• Develop data-driven sales plans for all ecommerce platforms.
• Conduct analysis and provide strategies to increase ecommerce sales.
• Participate in platform-promoted activities and campaigns.
• Develop customer insights to improve ecommerce performance.
• Provide detailed reports on product and competitor trends to inform decisions.
• Collaborate with marketing on sales-related projects across platforms.

Job description

Handle daily operational activities and requests from multiple ecommerce platforms (Tokopedia, Shopee, Shopify, etc).

Set standards, systems, and best practices for new product listings, pricing policies, promotions, distribution, and maintenance.

Monitor changes in product sales by using web analytics and Google spreadsheets to stay organized.

Develop a data-driven sales plans for all ecommerce platforms.

Conduct analysis, research, and provide sales strategy recommendations to increase ecommerce sales.

Actively participate in promotional activities made by each ecommerce platform.

Develop customer insights to use to improve ecommerce sales.

Provide detailed reporting on product trends, competitor trends with actionable data to support business development decision-making processes.

Work closely with the marketing team to work in sales-related projects across ecommerce platforms.