Ecommerce Operation Manager

Talent Insider; Jakarta Pusat; On-site; IDR 250,000,000 - 420,000,000; Full time

Job summary

Talent Insider seeks an Ecommerce Operation Manager to oversee the daily operations and maintenance of the company’s flagship stores across platforms. The role requires coordinating with platform operations, marketing, and supply chain to ensure brand consistency and efficient order fulfillment.

The candidate should have strong language skills in English or Chinese, 3+ years in e-commerce operations, and a track record of delivering targeted sales plans and promotions.

Qualifications

• Proficient in marketplace operations and platform rules.
• Strong communication and organizational skills.
• Proven track record with 3+ years in e-commerce operations.
• Ability to work across multiple stakeholders and platforms.

Responsibilities

• Manage daily operations and maintenance of flagship stores across platforms.
• Decompose annual sales targets into platform and monthly plans with marketing strategies.
• Monitor weekly, monthly and quarterly performance; write analyses and recommendations.
• Research market and competitors; optimize e-commerce processes and adjust strategies.
• Improve department operations and supply chain efficiency across product lines.

Skills

Marketplace ops

Communication skills

Coordination ability

Industry experience

Job description

About the job Ecommerce Operation Manager

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description

• Responsible For The Daily Operation And Maintenance Of The Company's Official Flagship Stores Such The Overall Image Control Of The Store, Including Good Communication With Platform Operations, Off-site Cooperation Channels, Product Off-shelf Management, Product Prices, Inventory Maintenance, Event Online And Offline, Product Title, Promotion Plan And Implementation, Etc.
• According To The Annual Sales Tasks Formulated By The Company, Decompose The Target To Each Platform And Month, And Formulate Corresponding Marketing Plans And Activity Plans
• Responsible For Monitoring The Weekly, Monthly And Quarterly Operations Of The Company's E-commerce Platforms, Collating And Analysing Various Operational Data, Writing Operational Analysis Reports, And Putting Forward Reasonable Suggestions.
• Research And Analyse The Industry Market And Competitor Analysis, Optimize The E-commerce Process, Adjust The Operation Strategy, And Promote The Implementation Of Various Departments
• Optimize The Internal Operation Structure Of The Department, Sort Out The Operation Process Of Each Link, Promote The Overall Operation Of The Product Line Supply Chain, And Improve Supply Efficiency.

Requirement

• Proficient in marketplace and other operating procedures and platform characteristics, proficient in platform rules and marketing promotion system, and have in-depth research on the activity area and website of the platform's store backstage
• Have a strong sense of responsibility and professionalism, strong language skills, communication and organization and coordination skills
• More than 3 years of industry experience
• English or Chinese can be used as working language