Store Operations Executive

AnyMind Group; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

AnyMind Group is seeking an e-commerce operations professional to manage day-to-day store activities across multiple platforms in Jakarta. You will oversee pricing, product data, and promotional campaigns while ensuring adherence to merchandising standards.

Responsibilities include monitoring performance metrics, collaborating with sales and marketing teams, and delivering insightful reports. The role requires 1–3 years in e-commerce operations and strong presentation and negotiation skills.

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, Communications, or related field.
• 1-3 years of experience in e-commerce operations, marketplace management, or similar role; e-commerce experience mandatory.
• Strong sales, negotiation, and presentation skills with ability to drive store performance and revenue.
• Excellent interpersonal and communication skills, both written and verbal.
• Proven ability to build and maintain relationships with clients, principals, and internal stakeholders.
• Familiarity with major e-commerce platforms (Shopee, Tokopedia, TikTok Shop, Lazada) is a strong advantage.
• Proficient in Excel/Google Sheets for reporting and coordination.
• Detail-oriented, proactive, and able to work in a fast-paced, target-driven environment.

Responsibilities

• Manage day-to-day operations of multiple e-commerce stores and ensure merchandising standards.
• Coordinate with Account Executive to set up pricing for new SKUs and ensure product information is up to date.
• Support promotions planning and execution across e-commerce platforms.
• Stay updated on platform campaigns, tools, and policies and propose relevant opportunities.
• Monitor store performance daily and take action to maintain stability and reputation.
• Coordinate with sales, marketing, design, and warehouse teams to ensure smooth operations.
• Prepare regular reports and insights on store performance and campaign results.

Skills

Sales skills

Negotiation

Presentation skills

Interpersonal communication

Education

Diploma or Bachelor’s degree in Business/Marketing/Communications

Tools

Excel

Google Sheets

Email/Reporting tools

Job description

Responsibilities

• Manage day-to-day operations of multiple e-commerce stores, ensuring optimal store condition and adherence to merchandising standards.
• Coordinate with the Account Executive to set up pricing for new SKUs and ensure all product information is accurate and up to date.
• Support the Account Executive team in planning and executing promotions (flash sales, discounts, bundles, gimmicks) across various e-commerce platforms.
• Stay updated on current platform campaigns, tools, and policies, and proactively propose relevant campaign participation opportunities.
• Monitor store performance daily (traffic, conversion, rating, reviews, penalties, etc.) and take action to maintain store stability and reputation.
• Coordinate with internal teams (sales, marketing, design, warehouse) to ensure smooth execution of operations and campaigns.
• Prepare regular reports and insights related to store performance and campaign results as needed.

Requirements

• Minimum Diploma or Bachelor’s Degree in Business, Marketing, Communications, or a related field.
• 1-3 years of experience in e-commerce operations, marketplace management, or a similar role; e-commerce experience is mandatory.
• Strong sales, negotiation, and presentation skills, with a proven ability to drive store performance and revenue.
• Excellent interpersonal and communication skills, both written and verbal.
• Proven ability to build and maintain strong professional relationships with clients, principals, and internal stakeholders.
• Familiarity with major e-commerce platforms/marketplaces (e.g., Shopee, Tokopedia, TikTok Shop, Lazada) is a strong advantage.
• Proficient in using basic office tools (Excel/Google Sheets, email, communication tools) for reporting and coordination.
• Detail-oriented, proactive, and able to work in a fast-paced, target-driven environment.