E-Commerce Website Operations Lead – Jakarta

Time International; Jakarta Utara; On-site; IDR 245,520,000 - 446,400,000; Full time

Benefits offered by this job

Private health insurance

Competitive salary & incentives

Flexible lifestyle benefits

Employee loan program

Education & development support

Exposure to global luxury brands

Employee discounts across brands

Structured career growth path

Job summary

Time International in Jakarta seeks an experienced E‑Commerce Website Operations Specialist to own the day‑to‑day operations of the online store, ensuring products, pricing, promotions, banners, and content are accurate and up to date.

You will plan and execute e‑commerce campaigns across digital touchpoints, collaborating with Marketing, Creative, and Social Media teams to optimize the customer journey and drive conversion.

Qualifications

• Bachelor’s degree in Marketing, Business, E‑Commerce, or a related field from a reputable university.
• Minimum 4 years of experience in e‑commerce operations, website management, digital commerce, or digital marketing, preferably within fashion, lifestyle, or retail.
• Hands‑on experience with e‑commerce platforms such as Shopify, as well as SAP, POS systems, and digital analytics/marketing tools.
• Strong understanding of e‑commerce operations, promotions, campaign execution, and online customer journeys.
• Strong analytical and project management skills, with the ability to translate data into actionable improvements.
• Highly detail‑oriented and hands‑on, with a strong sense of ownership in managing website content, promotions, and campaign execution.
• Comfortable working cross‑functionally in a fast‑paced and collaborative environment.
• Strong communication skills with fluent written and spoken English.

Responsibilities

• Own the day‑to‑day operations of our e‑commerce website, ensuring products, pricing, promotions, banners, and content are accurate and up to date.
• Plan and execute e‑commerce campaigns across digital touchpoints, working closely with Marketing, Creative, and Social Media teams.
• Manage SKU allocation, product listings, promotional mechanics, and campaign setups across sales channels.
• Monitor website traffic, sales performance, and campaign results to identify opportunities to improve customer journey and conversion.
• Coordinate with internal teams and external partners on co‑branding initiatives, promotional programs, and campaign execution.
• Manage customer‑facing messaging and touchpoints to ensure a seamless and engaging online shopping experience.
• Conduct regular testing and checks to ensure all website updates, promotions, and customer journeys run smoothly.

Skills

E‑commerce operations

Campaign management

Data analysis

Project management

Cross-functional collaboration

English communication

Education

Bachelor's degree in Marketing or related field

Tools

Shopify

SAP

POS systems

Digital analytics tools

Job description

Time International in Jakarta seeks an experienced E‑Commerce Website Operations Specialist to own the day‑to‑day operations of the online store, ensuring products, pricing, promotions, banners, and content are accurate and up to date.

You will plan and execute e‑commerce campaigns across digital touchpoints, collaborating with Marketing, Creative, and Social Media teams to optimize the customer journey and drive conversion.