E-Commerce Supervisor - Luxury Hospitality Digital Growth

Dijiwa Sanctuaries; Batugaing; Hybrid; IDR 133,920,000 - 200,880,000; Full time

Job summary

Dijiwa Sanctuaries seeks an E-Commerce Supervisor to lead our online sales and digital channels for the Wana Desa Tanah Lot property. You will oversee OTA partnerships, direct bookings, and marketing initiatives to grow online revenue while delivering luxury hospitality experiences.

You will manage analytics, optimize guest journey across platforms, and guide the Sales Marketing team to ensure consistency and excellence in digital presence worldwide.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Tourism/Hospitality Management, or related field.
• Professional certification in Digital Marketing, E-commerce, or Revenue Management is advantageous.
• Strong English language proficiency (written and spoken) is essential; Bahasa Indonesia is a plus.
• Candidates must demonstrate a genuine passion for hospitality and guest experience.

Skills

E-commerce management

OTA partnerships

Analytics tools

English proficiency

SEO

SEM

Social media

Data-driven decisions

Guest experience

Team leadership

Time management

Education

Bachelor's degree in Marketing, Business Administration, Tourism/Hospitality Management, or related field

Professional certification in Digital Marketing, E-commerce, or Revenue Management

Tools

Opera PMS

Cloudbeds

Job description

Dijiwa Sanctuaries seeks an E-Commerce Supervisor to lead our online sales and digital channels for the Wana Desa Tanah Lot property. You will oversee OTA partnerships, direct bookings, and marketing initiatives to grow online revenue while delivering luxury hospitality experiences.

You will manage analytics, optimize guest journey across platforms, and guide the Sales Marketing team to ensure consistency and excellence in digital presence worldwide.