E-Commerce Supervisor

PT. Surya Bumi Retailindo; Jakarta Barat; In loco; IDR 240.000.000 - 360.000.000; Tempo pieno

Descrizione del lavoro

PT Surya Bumi Retailindo, a fast-growing retailer in cycling, running, fashion and lifestyle, seeks an E-Commerce Supervisor to drive online sales across multiple brands and platforms, including Shopee, Tokopedia, and TikTok Shop. You will lead the e-commerce team, develop sales strategies, and coordinate with Brand, Marketing and Warehouse to ensure stock readiness.

You will monitor performance metrics, optimize listings and campaigns, and prepare regular sales forecasts and recommendations to

Competenze

• Bachelor's degree in Business, Marketing, Management, or related field.
• 3–5 years in E-Commerce, Marketplace Management, or Digital Sales, preferably in retail or multi-brand businesses.
• 1–2 years of experience supervising or leading an e-commerce team.
• Proven experience managing multiple brands across Shopee, Tokopedia, and TikTok Shop.
• Strong understanding of marketplace campaigns, sales strategies, platform optimization, and e-commerce performance metrics.
• Strong analytical skills and proficient in Microsoft Excel / Google Sheets.
• Strong leadership, communication, problem-solving, and team management skills.

Mansioni

• Oversee e-commerce operations and sales performance across brands and platforms.
• Lead and supervise the e-commerce team, including task allocation, performance monitoring, and team development.
• Develop and execute e-commerce strategies, promotional campaigns, and sales initiatives to achieve business targets.
• Monitor and analyze sales, traffic, conversion rates, and campaign performance to identify growth opportunities.
• Oversee product listings, pricing, product assortment, and content optimization to improve visibility and conversion.
• Coordinate with Brand, Marketing, Warehouse, and other internal teams to ensure stock availability and campaign readiness.
• Prepare regular sales reports, forecasts, and recommendations while identifying opportunities to improve operational efficiency.

Conoscenze

E-commerce leadership

Team management

Analytical skills

Excel / Google Sheets

Campaign optimization

Formazione

Bachelor's degree

Strumenti

Shopee

Tokopedia

TikTok Shop

Descrizione del lavoro

As an E-Commerce Supervisor, you will be responsible for overseeing e-commerce operations and driving online sales performance across multiple brands and marketplace platforms. This role involves leading the e-commerce team, developing sales strategies, managing promotional campaigns, and optimizing marketplace performance to achieve business targets.

Oversee e-commerce operations and sales performance across multiple brands and platforms, including Shopee, Tokopedia, and TikTok Shop.

Lead and supervise the e-commerce team, including task allocation, performance monitoring, and team development.

Develop and execute e-commerce strategies, promotional campaigns, and sales initiatives to achieve business targets.

Monitor and analyze sales, traffic, conversion rates, and campaign performance to identify growth opportunities.

Oversee product listings, pricing, product assortment, and content optimization to improve visibility and conversion.

Coordinate with Brand, Marketing, Warehouse, and other internal teams to ensure stock availability and campaign readiness.

Prepare regular sales reports, forecasts, and recommendations while identifying opportunities to improve operational efficiency.

Qualifications

Bachelor's degree in Business, Marketing, Management, or a related field.

Minimum 3-5 years of experience in E-Commerce, Marketplace Management, or Digital Sales, preferably in retail or multi-brand businesses.

Minimum 1-2 years of experience in supervising or leading an e-commerce team.

Proven experience managing multiple brands across Shopee, Tokopedia, and TikTok Shop.

Strong understanding of marketplace campaigns, sales strategies, platform optimization, and e-commerce performance metrics.

Strong analytical skills and proficient in Microsoft Excel / Google Sheets.

Strong leadership, communication, problem-solving, and team management skills. Proactive, target-oriented, and able to manage multiple priorities.

PT Surya Bumi Retailindo (SBR) is a fast-growing retail company specializing in cycling, running, fashion, and lifestyle products. With over 20+ stores across 30 cities in Indonesia, and two rapidly growing e-commerce platforms - Bike Center and Cyclopedia.id - we are committed to bringing world-class products to the Indonesian market. We are the official retail partner of several renowned international brands, including Cannondale, Strider, Sram, Wahoo, Salomon, Saucony, Sappun, Dickies, and more. Our mission is to deliver high-quality, relevant products that support an active and modern lifestyle, while ensuring a seamless and satisfying shopping experience - both offline and online.

Unlock job insights

Hirer responsiveness Salary match Number of applicants