E-Commerce Specialist

PT. Surya Bumi Retailindo; Jakarta Pusat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT Surya Bumi Retailindo is seeking an e-commerce performance specialist to drive sales growth across Shopee, Tokopedia, and TikTok Shop. You will plan campaigns, monitor performance, and optimize listings to boost visibility and conversions.

The role requires 2+ years in e-commerce, strong analytical skills, and proficiency in Excel/Sheets, with a focus on data-driven decision making and cross-team collaboration.

Qualifications

• Bachelor’s degree in Business, Marketing, Communication, or a related field.
• Minimum 2 years of experience in e-commerce, preferably in a performance or campaign-focused role.
• Hands-on experience managing campaigns in Shopee, Tokopedia, and TikTok Shop.
• Strong analytical skills with the ability to translate data into actionable strategies.
• Proficient in Microsoft Excel / Google Sheets for reporting and analysis.
• Detail-oriented, proactive, and able to work under pressure.
• Strong communication and collaboration skills.

Responsibilities

• Plan, execute, and optimize promotional campaigns across e-commerce platforms (Shopee, Tokopedia, TikTok Shop, etc.)
• Monitor and analyze campaign performance (traffic, conversion, sales) to generate actionable insights
• Optimize product listings (titles, descriptions, visuals, pricing, keywords) to improve visibility and conversion
• Analyze sales data, customer behavior, and trends to identify growth opportunities
• Collaborate with internal teams (marketing, warehouse, and brand) to ensure campaign readiness and stock alignment
• Maintain store performance metrics, including ratings, chat responsiveness, and overall customer experience
• Prepare regular performance reports (daily, weekly, monthly) with clear recommendations for improvement

Skills

Campaign management

Data analysis

Excel / Google Sheets

Communication

Collaboration

Detail-oriented

Working under pressure

Education

Bachelor’s degree in Business, Marketing, Communication

Tools

Shopee

Tokopedia

TikTok Shop

Job description

Responsible for managing and optimizing the company’s e-commerce performance across multiple online platforms. This role focuses on driving sales growth through campaign execution, performance analysis, and marketplace optimization, while ensuring smooth day-to-day operations.

Plan, execute, and optimize promotional campaigns across e-commerce platforms (Shopee, Tokopedia, TikTok Shop, etc.)

Monitor and analyze campaign performance (traffic, conversion, sales) to generate actionable insights

Optimize product listings (titles, descriptions, visuals, pricing, keywords) to improve visibility and conversion

Analyze sales data, customer behavior, and trends to identify growth opportunities

Collaborate with internal teams (marketing, warehouse, and brand) to ensure campaign readiness and stock alignment

Maintain store performance metrics, including ratings, chat responsiveness, and overall customer experience

Prepare regular performance reports (daily, weekly, monthly) with clear recommendations for improvement

Qualifications

Bachelor’s degree in Business, Marketing, Communication, or a related field

Minimum 2 years of experience in e-commerce, preferably in a performance or campaign-focused role

Hands-on experience managing campaigns in Shopee, Tokopedia, and TikTok Shop

Strong analytical skills with the ability to translate data into actionable strategies

Proficient in Microsoft Excel / Google Sheets for reporting and analysis

Detail-oriented, proactive, and able to work under pressure

Strong communication and collaboration skills

PT Surya Bumi Retailindo (SBR) is a fast-growing retail company specializing in cycling, running, fashion, and lifestyle products. With over 20+ stores across 30 cities in Indonesia, and two rapidly growing e-commerce platforms — Bike Center and Cyclopedia.id — we are committed to bringing world-class products to the Indonesian market., We are the official retail partner of several renowned international brands, including Cannondale, Strider, Sram, Wahoo, Salomon, Saucony, Sappun, Dickies, and more. Our mission is to deliver high-quality, relevant products that support an active and modern lifestyle, while ensuring a seamless and satisfying shopping experience — both offline and online.

PT Surya Bumi Retailindo (SBR) is a fast-growing retail company specializing in cycling, running, fashion, and lifestyle products. With over 20+ stores across 30 cities in Indonesia, and two rapidly growing e-commerce platforms — Bike Center and Cyclopedia.id — we are committed to bringing world-class products to the Indonesian market., We are the official retail partner of several renowned international brands, including Cannondale, Strider, Sram, Wahoo, Salomon, Saucony, Sappun, Dickies, and more. Our mission is to deliver high-quality, relevant products that support an active and modern lifestyle, while ensuring a seamless and satisfying shopping experience — both offline and online.