E-Commerce Lead

Facetology; Indonesia; On-site; IDR 350,000,000 - 700,000,000; Full time

Job summary

Facetology, a dynamic beauty brand based in Indonesia, seeks an E-Commerce Lead to drive revenue across Shopee, Tokopedia, Lazada, TikTok Shop and more. You will shape strategy, lead a growing team, and coordinate with marketing, logistics and CS to optimize the customer journey.

Ideal candidates have 3–5 years in e-commerce, strong analytics, and proven campaign execution. This on-site role is based at Facetology Head Office in Tebet, South Jakarta.

Qualifications

• 3–5 years in e-commerce, marketplace management, or digital commerce.
• Experience with marketplace platforms such as Shopee, Tokopedia, Lazada or TikTok Shop.
• Proven ability to plan and execute large-scale marketplace campaigns.
• Strong analytical skills to translate data into actionable strategies.
• Excellent project management and problem-solving skills.
• Strong leadership and collaboration across teams.

Responsibilities

• Develop and execute comprehensive e-commerce strategies to drive revenue growth across marketplace platforms.
• Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales, and other promotional programs.
• Monitor KPIs such as traffic, conversion rate, average order value (AOV), and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Skills

Marketplace management

E-commerce strategy

Campaign planning

Data analysis

Leadership

Cross-team collaboration

Strong communication

Education

Bachelor's degree in Business, Marketing, E-Commerce, Management

Job description

Responsibilities

#BeOneofOurFaces!

Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.

As An E-Commerce Lead, You Will

• Develop and execute comprehensive e-commerce strategies to drive revenue growth across marketplace platforms (e.g., Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, etc.).
• Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales, and other promotional programs.
• Monitor key performance indicators such as traffic, conversion rate, average order value (AOV), and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Requirements

• Bachelor's degree in Business, Marketing, E-Commerce, Management, or a related field.
• 3–5 years of experience in e-commerce, marketplace management, or digital commerce, preferably in beauty, FMCG, or consumer brands.
• Proven experience managing marketplace platforms such as Shopee, Tokopedia, Lazada, or TikTok Shop.
• Strong experience in planning and executing large-scale marketplace campaigns.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent project management and problem-solving skills.
• Strong leadership and communication skills with the ability to collaborate across multiple teams.
• Familiarity with marketplace tools, dashboards, and performance analytics.

Placement

Facetology Head Office in Tebet, South Jakarta.