E-Commerce Lead

FACETOLOGY; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Facetology is seeking an experienced E-Commerce Lead to drive revenue growth across marketplace platforms from our Tebet Head Office, South Jakarta. You will craft and execute end-to-end e-commerce strategies, oversee campaigns, and optimize performance to elevate our beauty brand.

You will analyze market trends, manage cross-functional teams, and collaborate with marketing, logistics, and customer service to deliver exceptional customer experiences on Shopee, Tokopedia, Lazada, TikTok Shop and

Qualifications

• Bachelor’s degree in Business, Marketing, E-Commerce, Management, or a related field.
• 3–5 years of experience in e-commerce, marketplace management, or digital commerce.
• Proven experience managing marketplace platforms (Shopee, Tokopedia, Lazada, TikTok Shop).

Responsibilities

• Develop and execute comprehensive e-commerce strategies across marketplace platforms.
• Analyze market trends, consumer behavior, and competitor activities to identify growth opportunities.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales.
• Monitor KPIs such as traffic, conversion rate, AOV, and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Skills

E-commerce

Marketplace management

Data analytics

Leadership

Cross-team collaboration

Campaign planning

Education

Bachelor’s degree in Business / Marketing / E-Commerce / Management

Tools

Shopee

Tokopedia

Lazada

TikTok Shop

Job description

Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.

As an E-Commerce Lead, you will:

• Develop and execute comprehensive e-commerce strategies to drive revenue growth across marketplace platforms (e.g., Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, etc.).
• Analyze market trends, consumer behavior, and competitor activities to identify opportunities for growth.
• Plan and lead end-to-end marketplace campaigns including mega campaigns, product launches, flash sales, and other promotional programs.
• Monitor key performance indicators such as traffic, conversion rate, average order value (AOV), and sales performance.
• Lead and manage the e-commerce team to ensure operational efficiency and strong campaign execution.
• Collaborate with marketing, affiliate, live streaming, customer service, and logistics teams to align strategies and improve customer experience.

Requirements

• Bachelor’s degree in Business, Marketing, E-Commerce, Management, or a related field.
• 3–5 years of experience in e-commerce, marketplace management, or digital commerce, preferably in beauty, FMCG, or consumer brands.
• Proven experience managing marketplace platforms such as Shopee, Tokopedia, Lazada, or TikTok Shop.
• Strong experience in planning and executing large-scale marketplace campaigns.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Excellent project management and problem-solving skills.
• Strong leadership and communication skills with the ability to collaborate across multiple teams.
• Familiarity with marketplace tools, dashboards, and performance analytics.

Placement: Facetology Head Office in Tebet, South Jakarta.

Facetology is a local startup dedicated to advancing Indonesia’s beauty and personal care industry. Our mission is to inspire individuals to embrace their natural beauty and strengthen their self-confidence, while continuously developing innovative products that position us at the forefront of the industry. We believe our people are the foundation of this transformation.

At Facetology, creativity, expertise, and passion come together to meet the diverse needs of consumers nationwide. With an unwavering dedication to quality and innovation, we aim to set new standards and shape the future of beauty and personal care in Indonesia.

Innovating beauty, together with Facetology

#BeOneofOurFaces

Cosmetics

Location

Company Size

Culture

We strive to constantly pursue innovation of our products and services

Progressive

Continuous ambition for progress and finding the best means to make it happen

Quality

We put great emphasis on preserving the high existing standard of our products/services