Data Entry cum Backend Assistant

RITZHELPER PTE. LTD.; Batam; Sur place; IDR 44 640 000 - 66 960 000; Plein temps

Résumé du poste

RITZHELPER PTE. LTD. is seeking a Data Entry cum Backend Assistant to support the backend team in daily operations. The role focuses on accurate data entry, updating sessions promptly, and assisting with operational issues while coordinating with multiple teams.

The ideal candidate has 1–2 years of experience in data entry or HR, strong English, and excellent communication. The position may involve weekend shifts and working with a Singapore-based company.

Qualifications

• 1–2 years of experience in Data Entry or HR.
• Strong command of English (written and spoken).
• Excellent communication and interpersonal skills.
• Strong problem solving and conflict resolution skills.
• Detail oriented, organised, and able to work independently.
• Able to multitask and perform well in a fast paced environment.
• Willing to work on weekends and rotating shifts.

Responsabilités

• Update all confirmed sessions in the system and Excel promptly and accurately.
• Ensure all updates are completed within 15 minutes so the front-end team can refer to the latest schedule.
• Assist helpers with operational matters, such as locating customer addresses, MC/AL requests, lateness, or other job-related issues.
• Coordinate with the team to ensure smooth daily operations and accurate scheduling.

Connaissances

Data entry

English proficiency

Communication

Problem solving

Attention to detail

Multitasking

Independent work

Shift flexibility

Outils

CRM software

Excel

Description du poste

We are a fast-growing Singapore based home services company looking for a dedicated Data Entry cum Backend Assistant to join our backend team to support daily operations. If you have experience in ensuring operational processes run smoothly, key-in data accurately and ensure the business activities are executed on time - we’d love to hear from you!

Data Entry cum Backend Assistant

Key responsibilities

• Update all confirmed sessions in the system and Excel promptly and accurately.
• Ensure all updates are completed within 15 minutes so that the front end team can refer to the latest schedule.
• Assist helpers with operational matters, such as difficulties locating the customer’s address, MC/AL requests, lateness, or other job-related issues.
• Coordinate with the team to ensure smooth daily operations and accurate scheduling.

Requirements

• Minimum 1–2 years of experience in Data Entry, Human Resource (HR).
• Good command of English (both written and spoken).
• Strong communication and interpersonal skills.
• Strong problem solving and conflict resolution skills.
• Detail oriented, organised, and able to work independently.
• Able to multitask and perform well in a fast paced environment.
• Willing to work on weekends and rotating shifts.

Preferred Qualifications

• Experience working with international or Singapore-based company.
• Experience using CRM or customer support systems.
• Background in the service, home services, hospitality, or e-commerce industry is an advantage.
• Background in Human Resource (HR) department

What We Offer

• Opportunity to work with a Singapore based company
• Career growth and development opportunities
• Friendly and supportive team environment