Data Center Technician: Hands-On Hardware & Ops Expert

Ruangguru For Business; Bogor; On-site; IDR 180,000,000 - 340,000,000; Full time

Job summary

NTT DATA is seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Indonesia. The role focuses on daily DC tasks, vendor coordination, rack & stack, and first-level monitoring with a SME-guided approach.

You will work across server, storage, and network components, follow standard operating procedures, participate in shift rotations, and ensure uptime across critical facilities while maintaining thorough documentation and reporting.

Qualifications

• 3–5 years in Data Center support or equivalent.
• 1
• CCNA and CCNP preferred.
• 1
• Experience troubleshooting server hardware and network connectivity.
• 1
• Proficient with Ethernet RJ45 and LC/MPO fiber uplinks.
• 1
• Willingness to travel 0–25% and possess a valid driver’s license.
• 1
• Fluent in English and able to communicate across teams.
• 1

Responsibilities

• Perform daily DC tasks including server/storage/network setup, maintenance, and troubleshooting.
• Coordinate with vendors, open and track support cases, and follow up on hardware issues.
• Assist with rack & stack, cabling, and movement of servers with partner teams.
• Monitor DC health and report on incidents and changes per SOPs.
• Maintain asset records, perform cycle counts, and update documentation.

Skills

Data Center operations

Server hardware troubleshooting

English fluency

Communication skills

Multitasking

Education

High School Diploma

Bachelor's in IT/related field

Tools

ServiceNow

Fiber/cabling tools

Job description

NTT DATA is seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Indonesia. The role focuses on daily DC tasks, vendor coordination, rack & stack, and first-level monitoring with a SME-guided approach.

You will work across server, storage, and network components, follow standard operating procedures, participate in shift rotations, and ensure uptime across critical facilities while maintaining thorough documentation and reporting.